Head of Finance Operations - centurion, Gauteng, South Africa - The Recruitment Council

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    Our client is seeking a seasoned finance professional to lead operations at a prestigious financial services company. The successful candidate will be responsible for leading the sales credit risk, payroll/payments, commission & remuneration operational support and intermediary conduct teams within the client.

    Stakeholder Management:

    • Build and maintain relationships with stakeholders (Product Houses; Channels; Finance; etc.).
    • Drive efforts to improve service to all stakeholders and fair treatment within the area of responsibility.
    • Manage the clients commission month-end close-off procedures with stakeholders.
    • Create and maintain partnerships with relevant stakeholders to understand business priorities and requirements.

    Internal Process:

    • Lead the management team in the delivery of departmental key performance areas.
    • Contribute to strategic planning and implementation of initiatives for the clients finances.
    • Drive business optimisation initiatives to ensure cost-effective operating structures, maximum efficiency levels, reduction in waste in all aspects and strengthening processes.
    • Drive digital transformation.
    • Lead the provision of information and insights pertaining to the functional areas.
    • Lead the enablement and implementation of effective risk management.


    • Prepare and control the budget for the area, including authorisation of expenditure.
    • Implement and monitor internal financial controls and provide feedback accordingly.
    • Identify opportunities to enhance cost-effectiveness and increase operational efficiency.


    • Create a positive work climate and culture to energise employees, minimise work disruption and maximise employee productivity.
    • Demonstrate exemplary leadership behaviour in line with business culture through personal development, commitment and dedication in support of organisational values.
    • Drive a culture that guides and directs best practices, fostering an environment of continuous learning, improvement and cohesiveness.
    • Drive transformation and encourage innovation, change agility and collaboration within the team.
    • Drive own development and performance.


    • A minimum of 10 years of previous experience in a similar environment at a managerial level is essential.
    • Previous experience with commissions, payroll and sales operations is essential.
    • Working knowledge of FAIS, FICA, South African Labour and Tax Legislation.
    • Comprehensive experience in establishing and building relationships as well as managing stakeholder expectations with middle and senior managers across Sales Channels, Product Houses, Finance, Governance and Risk.


    • Grade 12.
    • Bachelors Degree or equivalent qualification in commerce.
    • Post Graduate Degree.


    • Business acumen.
    • Leadership.
    • Drive for results.
    • Teamwork.
    • Critical thinking and problem-solving skills.
    • Stress tolerance.
    • Adaptability.
    • Conflict management and resolution.
    • Resilience.
    • Self-awareness and insights.

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