Store Manager - Rivonia, South Africa - Future Careers
Description
General:
Job Title
- Store Manager
Job Category - FMCG, Retail & Wholesale
Location - Gauteng
Employment Type - Permanent
Area - Rivonia Walk
Bee status - Include All
Salary - Market Related
Min Salary - Not Set
Max Salary - Not Set
Expiry Date - 3rd February 2023
Deadline Date - 3rd February 2023
Experience - Experience Required
Introduction:
A well established fashion retailer has a store in the Rivonia Walk area and seeking a dynamic, sales driven and passionate Store Manager to join their team.
Description:
- Generate sales to budget by ensuring wanted merchandise is on display and all staff provide customer service, product knowledge and sales skills; breaking down sales budgets to daily objectives; analysing variances; initiating corrective actions.
- Provide superior customer service by providing staff with selling, service and product knowledge skills and establishing rapport with customers in order to initiate sales.
- Deal with customer service issues such as queries and complaints.
- Walk the sales floor regularly, talking to customers and identifying or resolving issues.
- Ensure stores KPI's (Key Performance Indicator's) are met with regards to sales.
- Continually assess store's performance and provide feedback to buying department as necessary to improve sales.
- Support the management of customer service activities and staff competence so as to optimize and sustain sales performance and customer satisfaction.
- Clearly and concisely communicate company and store objectives to staff so that they remain well informed of business activity and of their required contribution to targets.
- Identify the store's underperformance and develop and communicate issues causing under performance.
- Provide a high standard of visual merchandising by ensuring merchandise is attractively displayed and where appropriate grouped into merchandise categories or themes; review merchandise activities and initiate actions/recommendations as appropriate.
- Ensure wanted merchandise is available by regularly reviewing stock and ensuring product is ordered and in stock according to customer's needs; ensure new wanted lines are reviewed with Management.
- Ensure that shrinkage is kept under control and within the allocated KPI (Key Performance Indicator) for store concerned.
- Liaise with the Buying and Merchandising teams regarding the supply of stock, to maximize stock to sales potential.
- Ensure that visual presentation within your store is of a high standard and in line with any instructions received.
- Ensure that staff KPI's (Key Performance Indicator's) for their various roles are monitored and corrective action/disciplinary action taken where necessary.
- Develop an effective network of communication within the store between all staff members to ensure shared knowledge and understanding of business activity.
- Recruit and ensure the full implementation of induction program for new staff and monitor ongoing performance needs and training.
- Maintain the operational standard of the store by initiating, coordinating and enforcing store operational policies and procedures and give training when required.
- Have knowledge and understanding of all aspects of the company's POS
Education Profile:
Qualifications:
- Grade 1
- Tertiary qualification in management, finance, or commerce would be advantageous
Experience:
- At least three to five years of experience in a supervisory or management role in retail.
Skills required:
- Selling skills
- Working knowledge of a store management system
- Financial skills
- Knowledge of Industrial Relations
- Basic coaching skills
- Computer Literacy
- Microsoft Office
- MUST LIVE CLOSE TO THE AREA
Application Instructions:
Contact Details:
Contact Name
- Jeraleen Chetty**Contact Phone
More jobs from Future Careers
-
Senior Recruiter/ Branch Manager
Durban, South Africa - 2 weeks ago
-
Skills Development Facilitator
Durban, South Africa - 1 week ago
-
Senior Commercial Advisor
Cape Town, South Africa - 3 weeks ago
-
Sales Manager
Durban, South Africa - 3 weeks ago
-
Supply Chain Coordinator
Durban, South Africa - 1 week ago
-
Assistant Store Manager
Potchefstroom, South Africa - 2 weeks ago