Senior Specialist - Cape Town, South Africa - LRI Invest

LRI Invest

Verified Company

Cape Town, South Africa

1 week ago

Posted by:

Thabo Mthembu

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Description

Senior Specialist - Middle Office - Cape Town

Summary of the position

The Senior Specialist - Middle Office will be responsible for all aspects relating to the delivery for the start of day portfolio and reporting validation; system reconciliation; and client query support & resolution to specific clients.

The Senior Specialist - Middle Office will combine their operational capabilities from all administrational departments into one function, while demonstrating a client focused ethos.

Outline of main duties and responsibilities

The main responsibilities of the role will be:

Be responsible for the validation, correction and dissemination of revised reporting for portfolios which are priced through overnight batches;
Deliver high standards of service quality to specific clients in accordance with agreed external and internal Service Level Agreements;
Maintain and develop strong and trusted relationships within the different operational teams and maintain a high standard of quality output;
Develop and maintain strong and trusted relationships with clients;
Be open to nonstandard working hours as the team will need to operate from 04h30 am as well as on Saturday mornings and public holiday mornings;
Demonstrate technical and interpersonal skills;
Work closely with managers and senior managers across all operational areas ensuring a seamless end to end operational model;

Skills and experience required

35 years' work experience in Asset Administration, and a minimum of Bachelor's degree;
Solution orientated & strong problem solving skills;
Practical handson approach and the ability to 'get things done';
Strong business acumen with excellent numeracy and a logical and analytical approach;
Strong technical knowledge of the Apex processes with a good understanding of the upstream and downstream impact and risks;

Critical competencies for success:

Acts with a 'one firm' mentality, ensuring first class delivery and client service on a holistic basis;
Consistent excellent performance;
Dedicated to meeting the internal and external deadlines;
Acts with the client in mind;
Ability to work in fast moving environment;
Embraces complexity to deliver simplicity and value;
Strong Communication skills (written and verbal);
Ability to work across operational areas, without a 'silo' mentality;
Flexibility to work based on operational requirements, which may result in nonstandard working hours.

Personal characteristics: