Manager - Digital Transformation and - Roodepoort, South Africa - MTN Nigeria

MTN Nigeria
MTN Nigeria
Verified Company
Roodepoort, South Africa

3 weeks ago

Thabo Mthembu

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Thabo Mthembu

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Description

The Manager:
Strategy and Transformation must ensure the successful delivery in context of:

  • Alignment of the Programme objectives with the overall MTN strategy
  • Rapidly changing ICT environment
  • The geographic complexity of MTN's footprint across Africa and the Middle East
  • Management of executive and shareholder expectations across all 22 OpCos throughout the transformation
  • Management of customer and supplier expectations
  • Constant dynamics and local challenges in the economic, regulatory and legal environments
  • Focus on key strategic programs which require cross functional, cross market collaboration and top management visibility
  • Supporting MTN's Ambition 2025 and digital transformation agenda

Key Performance Areas:
Core, essential responsibilities / outputs of the position (KPA's)

The Manager, Strategy and Transformation will be accountable to achieve the following objectives:

  • Project Delivery
Create the plan to deliver the scope of the workstream

Achieve buy-in for the scope and plans developed from key stakeholders to secure the resources and funds to deliver with the support of the Senior and General Manager

Work within and contribute to the governance framework of the program

Lead and support the delivery of the workstream from inception until the point of handover to business units responsible for business as usual ownership, facilitating the required change management and capability building needed in the handover process

Define the measures of success and ensure all reporting during delivery and post implementation performance and sustainability management is completed as per the applicable performance management framework

Ensure adherence to project budgets and schedules

Identify and manage risks which impact program delivery and communicate risks to all relevant stakeholders

Support the larger Strategy & Transformation team in developing and launching the blueprint for MTN's enterprise innovation program/methodology leveraging industry best practices and Agile test-and-learn techniques to accelerate the organizations path toward launching successful innovations at scale

Support the organization in embracing Digital Transformation and Agile as a culture shift

  • Manage and develop teams:
Plan workstreams to deliver effectively, while adhering to program budgets and creatively engage resources to manage resource constraints that may arise in the course of workstream delivery

Effectively allocate the scope of work between one's self, external contractors and business line talent as needed

Develop the program delivery, technical and soft skills of the program team members and one's self

  • Build MTN's overall program execution capability
Contribute to the knowledge repository for cross functional and cross market knowledge share - compile and constantly refine the MTN delivery and Digital Transformation playbook

Perform post-mortems of strategic workstreams, digital transformation initiatives and related programs to enable continuous improvement

Improve and standardise the quality and effectiveness of relevant key projects' performance management processes

Uphold the MTN values in the performance of one's duties and role model the values for colleagues

Implement and improve tools, processes and people management techniques to build the overall capacity to deliver, the ability to track progress and impact to manage risks

Build a culture and capability of continuous improvement in the Group Transformation Team and in the organisation more broadly

Provide inputs to budget and financial planning for digital transformation initiatives at MANCO and in OpCos
Supporting the digital transformation strategy and planning, including initiative pipeline prioritization and delivery planning

Role Dependencies
Active support from the General and Senior Managers Strategy and Transformation
Active support at the OpCos throughout the programme
Timely decision making and reporting
A skilled and experienced consultant team to support successful delivery
Alignment of OpCo and Group cost activities and initiatives

Job Requirements (Education, Experience and Competencies)


Education:

Minimum 4-year Academic Degree
Post graduate qualification (MBA/CA/Masters) advantageous


Experience:

Minimum of 3 years of experience delivering complex programs and highly analytical, multi-stakeholder workstreams, ideally in a leading consulting or multinational organization
At least 1 year of telecommunications industry experience preferred
Work across diverse cultures and geographies
Understanding of agile methodologies and frameworks
Good understanding and experience in design thinking
Proven track record of delivery
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