Technical Assistant, Theatre Based, Depuy Synthes - Johannesburg, South Africa - Johnson & Johnson

Johnson & Johnson

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

The Medical Devices segment produces a broad range of innovative products used primarily by health care professionals in the fields of orthopaedics, neurovascular, surgery, vision care, infection prevention, cardiovascular disease, sports medicine, and aesthetics.

This segment is comprised of One Ethicon, DePuy Synthes and Cardiovascular & Specialty Solutions.

Technical Assistant, depuy synthes, Gauteng

Location:
Inland team. Mostly Gauteng based.

Member of the DPS in-field representative team working in direct partnership with regional sales team responsible for daily technical theatre support and product usage training.

Presentable and actively promoting the DPS Brand.

Gaining of market insights to support the company's strategic and tactical implementation and actively collaborating with all internal stakeholders fostering a cohesive working environment.

The responsibilities & the impact YOU will have:

Daily theatre support for allocated regions/hospital
Product usage training to theatre and hospital staff
Active support to the regional sales team to drive sales achievement and unlocking share gain opportunities.
Maintaining and developing sustainable and longterm relationships with customers.
Compliant KOL and HOD customer management
High knowledge and understanding of customer usage patterns and market share gain opportunities to support clear targeting and segmentation.
Establish competitive product and market insights supporting the company's strategic and tactical implementation plan.
Active utilization of company's reporting tools to analyse and track territory performance for all areas measured (Sales, Consignment Utilization, etc)
End to End Operational Efficiency management (Walking Implants, Leakage, Compliant and accurate booking, Consignment etc)
Quarterly and daily territory planning in line with the companies planning tool.
Compliant and effective management of company's inventory and instruments
Maintain and continuously improve a sustainable compliance program (i.e. HCC/HCBI/Anti-Corruption/Privacy/HR/Work instruction

- & Quality policies).

Ensure optimal product knowledge in order to advise customers and detail products appropriately (achieve a minimum of 90% on all training tests).
Maintain all equipment / company assets / records in good working order and ensure accurate record keeping of same e.g. laptop, cell phone, equipment / generators etc.
Be presentable and cultivate a positive image of Johnson & Johnson Medical at all times.
Collaborating with all internal stakeholders to improve selling and planning skills.
Willingness to travel when needed to other regions.

Qualifications:

We would love to hear from YOU, if you have:

At least
3 years previous medical theatre technical support
English on proficient level
Working knowledge and understanding of product portfolio
Working knowledge of both private and government sector for medical devices
Effective communicator with experience in presenting complex marketing, clinical and nonclinical issues to Senior management and stakeholders.
A self starter who is agile at making things happens
Collaborative attitude across organization
Experience with Excel and report writing.
Demonstrated personal integrity and ability to deal with sensitive issues with tact, diplomacy and judgment while maintaining complete discretion and confidentiality.

This is what awaits YOU at J&J: