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- Provide comprehensive technical support for hardware and software issues, concentrating on in-depth hardware troubleshooting and resolution.
- Collaborate with internal teams to set up, maintain, and repair computer systems, peripherals, and other equipment, including safely relocating heavy UPS units as required.
- Manage and optimize the use of Google Docs and Microsoft 365 platforms to ensure seamless functionality and efficient operations.
- Maintain exceptionally high standards of customer service when assisting internal staff, ensuring prompt resolution of their technical needs.
- Experience: A minimum of three years of experience in desktop support or a related role, with a proven track record of resolving complex technical issues.
- Skills: Exceptional troubleshooting abilities, outstanding communication skills in English, and excellent interpersonal skills for effective collaboration with colleagues and clients.
- Technical Proficiency: In-depth knowledge of Google Docs and Microsoft 365, with proficiency in utilizing these tools to resolve technical issues efficiently.
- Physical Ability: Capable of lifting and handling heavy equipment safely when necessary, adhering to strict safety protocols and guidelines.
Desktop Support Technician - Cape Town - West Coast Personnel

Description
Job Description:
We are seeking a skilled IT Support Specialist to provide technical assistance for hardware and software issues, with a focus on resolving complex hardware problems.
Requirements:
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IT Support Technician
Cash Crusaders Retail (Pty) Ltd- Cape Town
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IT Support Technician
West Coast Personnel- Cape Town
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IT Support Technician
Recru-it- Cape Town
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IT Field Support Technician
Contract Stepco Recruitment- Western Cape
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Senior IT Support Technician
Elite Search- Cape Town
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Desktop Support technician
WNS (Holdings) Limited (ADR)- Cape Town
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Business Applications Support Technician
Ananzi- Cape Town
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business applications support technician
Surgo HR & Training- Cape Town
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Senior Desktop Support Technician
WNS Global Services- Cape Town
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Infrastructure Support Technician Team Lead
Cyberlogic- Cape Town
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Infrastructure Support Technician Team Lead
Cyberlogic- Stellenbosch
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Mid to senior level IT field Technician
Stepco Recruitment- Western Cape
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Senior IT Technician
Full time Stepco Recruitment- Cape Town
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Electrical Trainee Technician program
Aim Personnel Services- Cape Town
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IT Field Technician
Stepco Recruitment- Western Cape
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IT Field Technician
Contract Stepco Recruitment- Cape Town
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Senior UPS TECHNICIAN
West Coast Personnel- Cape Town
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Service Technician
Xelvin International- Wes-Kaap
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IT Technician
Stepco Recruitment- Wes-Kaap
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Hydraulic Fitter/Technician
West Coast Personnel- Cape Town
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Field Service Technician Edgemead, Cape Town
SA Power Services (Pty) Ltd- Western Cape