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  • Senior Power BI Reports Support Engineer - Johannesburg - R800k to R1mil per annum - E-Merge

    E-Merge
    E-Merge Johannesburg

    5 days ago

    Default job background
    Description

    A boutique product development consulting company focused on strategy and execution is seeking a Senior Power BI Reports Support Engineer.

    Job Description

    You will be responsible for investigating the root cause of Power BI report issues, documenting the resolution, and either resolving the problem or working with developers to fix the issue.

    The ideal candidate will enjoy querying and analyzing report data, searching through data models to find data quality or coding issues.

    Responsibilities

    • Understand the root cause of business issues and help participate in code optimization, clean up, and new report development.
    • Demonstrate Power BI features for more effective report use.
    • Serve as the first point of contact for business users experiencing data production issues.
    • Investigate and document issues that come in via a support ticketing system.
    • Troubleshoot issues, verify business logic, and validate source data.
    • Document all open tickets daily; attend daily stand-up meetings.
    • Collaborate with business users and developers to understand problems.
    • Ensure that issues are well documented, communicated to business users, and fully resolved.
    • Perform debugging to identify the root-cause of issues through expert analysis and problem-solving.
    • Write test queries; write DAX code.

    Qualifications and Experience

    • Degree in business commerce, information studies, information technology.
    • 5+ years of strong hands-on support or development or QA experience in a Power BI environment.
    • 3+ years of experience in data preparation, data modeling, data gateway, and data warehousing projects.
    • Strong knowledge of DAX, SQL query, stored procedures, and SSIS packages.
    • Strong understanding of data warehouse and database concepts.
    • Experience in analyzing & troubleshooting data issues, bug fixes, and support cases/ticket handling skills.

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