Recruitment Administrator - Durban, South Africa - Talksure
Description
MAIN PURPOSE OF THE ROLE
Full function administration and front of house.
DUTIES AND RESPONSIBILITIES
General Administration
- On training days to document attendance and follow up with no shows to gather reasons. This information is submitted to Recruitment officers to publish to the business.
- Collect trainee documents.
- Request employee numbers from Payroll.
- Compile fit & Proper for all training groups and share with Trainers, Recruitment Officers and HR Business Partners.
- Compile personnel documents and handover to HR admin (I.D, Qualifications, Confirmation of banking details, vetting consent form, vetting feedback, C.V, Reference check, Second interview feedback ( digital )
- Assisting walkins upon arrival (Screen
- Confirmation of minimum requirements, provide screening docs to complete alongside vetting consent forms while awaiting interviews)
- Telephonic screening of applicants to validate they meet minimum requirements.
- Provide second interview feedback to Recruitment Officers
Social Media Responses
- Facilitate Facebook page, WhatsApp, ATS (Manage ads, inbox queries, comments, etc).
Verification Checks
- Run pre
- Provide Business Updates on the status of the group.
Clarity Access
- Assist all campaign specific groups, Team Leaders and QA Agents with filling out clarity forms.
- Request clarity for all individuals.
QUALIFICATIONS AND EXPERIENCE REQUIRED
- Matric
- Minimum of 1 year recruitment administration experience within a contact centre
- Must have experience in reporting and HR systems
- High level understanding and ability to work in Microsoft office
BEHAVIOUR AND COMPETENCIES REQUIRED
- Ability to communicate effectively in English, verbally and in writing with external and internal stakeholders.
- Engaging and friendly
- Team player
- Target driven
- People centric
- Tech savvy (Facebook/ Whatsapp)
Remuneration:
A market related package.
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