Bakery Manager - Zwelitsha - Profile Personnel

    Profile Personnel
    Profile Personnel Zwelitsha

    1 week ago

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    Description

    Bakery Manager Role at Retail Store in Zwelitsha

    Job Overview:

    The Bakery Manager will oversee daily bakery operations, ensuring high-quality baked goods production and excellent customer service while maintaining a profitable bakery section.

    Key Responsibilities:

    Operational Management:

    • Supervise and coordinate bakery staff activities.
    • Ensure efficient bakery operation and quality standards are met.
    • Monitor inventory levels and order supplies as needed.
    • Manage baked goods preparation and presentation for freshness and quality.

    Staff Management:

    • Recruit, train, and mentor bakery staff.
    • Schedule shifts and manage staff rosters for adequate coverage.
    • Conduct performance reviews and provide feedback to staff.

    Customer Service:

    • Provide excellent customer service by addressing inquiries and resolving complaints.
    • Create a welcoming atmosphere in the bakery section.
    • Engage with customers to understand their needs and preferences.

    Quality Control:

    • Maintain high standards of hygiene and cleanliness in the bakery area.
    • Ensure compliance with health and safety regulations.
    • Implement quality control procedures for fresh and high-quality products.

    Financial Management:

    • Monitor and manage bakery department budgets and financial performance.
    • Analyze sales data and adjust strategies to meet sales targets.
    • Control costs by managing waste and optimizing inventory.

    Product Development:

    • Develop and introduce new products and recipes to attract and retain customers.
    • Monitor market trends and adjust offerings to meet customer preferences.

    Compliance:

    • Ensure all bakery operations comply with relevant regulations and policies.
    • Maintain accurate records related to bakery operations and inventory.

    Requirements:

    • Proven experience in a bakery or food production environment with previous management experience preferred.
    • Experience in retail or grocery store settings is advantageous.

    Skills:

    • Strong leadership and team management skills.
    • Excellent customer service and communication abilities.
    • Proficiency in inventory management and financial tracking.
    • Knowledge of baking techniques, recipes, and health and safety regulations.

    Qualifications:

    • High school diploma or equivalent; additional culinary or management qualifications are a plus.
    • Food Handling or Safety Certification is highly desirable.

    Personal Attributes:

    • Strong organizational skills with ability to multitask and prioritize effectively.
    • Creative and innovative approach to product development.
    • Attention to detail and commitment to high standards of quality.

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