Executive Head: Cvm Prepaid Base Management - Midrand, South Africa - Vodafone
Description
Role purpose:
EHOD Prepaid CVM Base Management is responsible for defining and executing the prepaid strategy as it relates to base management, cross-sell, and up-sell.
This involves leading and managing a team of up to 5 direct reports and a department of 10 to 15 staff to achieve CVM strategic and commercial objectives.
Your responsibilities will include:
Define, consolidate, and obtain approval for annual and quarterly Customer Value Management strategy / commercial roadmap
Input into the Consumer Business Unit and Vodacom strategy / commercial roadmap
Execute and deliver on the Customer Value Management strategy and commercial roadmap
Responsible for delivering P&L and key commercial targets for specific consumer segments
Customer Lifecycle Management throughout all stages of the customer lifecycle - acquisition, x/up/deep-sell of products and services, customer retention and win-back
Must have technical / professional qualifications:3-year Degree or National Diploma in mathematics, statistics, engineering, informatics, or other relevant degree essential and
A minimum of 8-10+ years relevant working experience essential inclusive of:2 years people leadership experience (essential)
Direct and/or traditional Marketing (essential)
Telecommunication industry (advantageous)
Core competencies, knowledge and experience:
Excellent knowledge of advanced analytics principles in a marketing environment
Experience working in a commercial role with P&L accountability
Closing date for Applications
: 19 June 2023.
The base location for this role is
Vodacom, Midrand Campus.
The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.
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