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  • Multichannel Account Strategist - Gauteng - Talent Sam

    Talent Sam
    Talent Sam Gauteng

    2 weeks ago

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    Description

    Job Description:

    Our client is a fast-growing group of global marketing brands with a focus on future thinking, AI and innovation.

    The company has helped hundreds of clients across a wide range of verticals to maximize ROI, improve client acquisition & retention and grow faster, with their unique marketing platform and solutions.

    Role Overview:

    We are looking for a Multichannel Account Strategist who will harness experience and innovation to deliver exceptional results for key B2B and B2C clients across a variety of digital channels.

    You will be responsible for managing or consulting on large scale multichannel advertising campaigns, managing client expectations, reporting on performance, liaising with other strategists on accounts and finding ways to improve client satisfaction & account performance.

    Key Responsibilities:

    • Develop, execute and optimise cutting-edge paid or organic advertising campaigns from conception to launch.
    • Onboard new clients and nurture those relationships, keeping a close eye on client retention and ensuring that clients receive an exceptional quality of service.
    • Evaluate campaign performance based on clear KPIs, and report confidently on a weekly and monthly basis to client stakeholders.
    • Actively recommend account improvements, constantly look for ways to further boost account performance and ensure strong client engagement.
    • Flag any concerns with account performance, troubleshoot alongside the Head of Strategy, work hard to ensure retention and client satisfaction.
    • Be the account lead for your designated key clients, operating as the main client point of contact and ensuring all members of the account team are feeding into the monthly report.
    • Support the Head of Strategy and Managing Director with new sales opportunities by attending introductory and proposal calls with prospective clients.

    Requirements:

    • 4+ years as a digital marketing strategist or account manager.
    • Proven experience creating, managing and optimising Google Ads, LinkedIn and Meta campaigns as well as working on SEO and content marketing campaigns.
    • Excellent oral communications skills, comfortable calling clients and happy to chat on the phone.
    • Strong written communication skills and email comms skills, able to produce reports and explain them to clients.
    • Well-organised and efficient, good time management and prioritisation skills, comfortable setting up, consulting on or taking over client account teams.

    Culture Fit:

    • A natural communicator with a collaborative approach and a passion for working as part of a dynamic team in a fast-paced environment.
    • An ambitious and driven strategist with a proven track record of delivering exceptional results and helping clients grow.

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