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- Prepare business reports and manage department resources to support customer demands and business needs.
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- Oversight of employee recruitment, performance evaluations, promotions, retention, and termination activities, as well as ensuring adherence to company policies and procedures.
- National Diploma in Call Centre / Contact Centre Management or related field.
- Minimum 3 years general Contact Centre experience within a sales environment.
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- Demonstrated competence in Microsoft Office, project management principles, and call centre telephony systems including workforce management and quality standards.
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Supervisor – Customer Value Maximization - Randburg - Tracker South Africa

1 week ago

Description
Supervisor – Customer Value Maximization
Job Summary: Tracker requires a Supervisor to develop and implement strategies for increasing sales revenue and driving growth in a contact centre environment.
Key Responsibilities
Requirements
About Us
Tracker is South Africa's leading vehicle tracking company since the 1990s. We are looking for a skilled Supervisor to join our team at the Tracker head office based in Johannesburg.
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Process Engineer
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CVM & Marketing Automation Specialist
Humankind Group- Randburg
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Store Manager
Clicks Group Limited- Randburg
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Service Advisor
Clicks Group Limited- Randburg
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Marketing Automation Specialist Dainfern
Humankind Group- Randburg
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Digital Transformation Portfolio Manager
The Recruitment Council- Randburg
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Customer Success Manager
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B2B Software Sales Specialist
Edge Executives- Sandton
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Senior Associate- Growth Catalyst
TalentCru- Sandton
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HR Genie- Sandton
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Lodge Wholesale Specialist
Wild Dreams Hospitality- Sandton
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Contracts Manager
Tabarak- Sandton
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Subject Matter Expert Sunninghill
Massmart Holdings Limited- Sandton
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Lodge Wholesale Travel Specialist
HR Genie- Sandton
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Solution Sales Expert
SAP SE- Sandton
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Change Manager
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Technology Advisor Rivonia
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Digital Transformation Portfolio Manager
The Recruitment Council- four ways, Gauteng
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Johannesburg: Pl/Sql Developer Cvm
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CVM Specialist Active Customers
Telesure Investment Holdings- Johannesburg