Ict Applications Administrator - Pretoria, South Africa - Tych Business Solutions

Tych Business Solutions
Tych Business Solutions
Verified Company
Pretoria, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description

Job ID: 68618
Date Posted: Posted 6 hours ago
Location: Pretoria
Job Title: ICT APPLICATIONS ADMINISTRATOR - PRETORIA - GAUTENG


JOB SUMMARY
As an Application System Administrator you will be required to:

EDUCATION AND QUALIFICATION REQUIREMENTS


National Diploma/Advanced Certificates (NQL 6) in the field of computer science or Information and Communication Technology (ICT) with - 2 Years Managerial and 2-3 years functional work experience.


Certifications in:

  • Office 36
  • Microsoft Exchange
  • ITIL will be advantageous
  • Mimecast will be advantageous
  • Microsoft AX and CRM will be advantageous
  • Microsoft SharePoint will be advantageous
  • Microsoft Azure fundamental added as advantageous

EXPERIENCE REQUIREMENTS

  • 2 Years Managerial and 23 years functional work experience.

BEHAVIOURAL COMPETENCIES

Essential:
Strong customer-service orientation.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Strong interpersonal and oral communication skills.
Adept at reading, writing, and interpreting technical documentation and procedure manuals.
Ability to conduct research into hardware and software issues and products as required.
Ability to present ideas and solutions in user-friendly language.
Highly self-motivated and directed.
Keen attention to detail.
Skilled at working within a team-oriented, collaborative environment.
Willing to work outside normal business hours when required and to travel where required to perform work duties.

Desirable:
Have an understanding of medical schemes industry


KEY PERFORMANCE AREAS, CORE COMPETENCIES, CLIENT VALUES

Strategy & Planning
Collaborate with ICT management leaders and your colleagues to assess near


Acquisition & Deployment

Operational Management
Working technical knowledge of in-house network, server, and platform operating systems.
Working technical knowledge of current Microsoft systems i.e Microsoft exchange server
Strong system administration Microsoft Office 365, Microsoft exchange server administration, Mimecast.
Experience with running and maintaining scripting [PowerShell, Puppet, Chef, etc.].
Strong knowledge of Microsoft Exchange server administrations and Mimecast
Hands-on software and hardware troubleshooting experience.
Experience documenting and maintaining configuration and process information.
Knowledge of applicable data privacy practices and laws.
Virtual private cloud operations.
Public cloud operations,
Deploying workload in the cloud.
Workload monitoring in the cloud.
Configuration management.
Workload automation.


Budget, expenses and procurement
Provide inputs to the Divisional Budget Planning Integrity


Correspondence And Documentation Processes
Clear communication


Project Management

Forums And Committees
Divisional Meetings
Management Meetings and forums where needed. Member-centricity


Technical Expertise And Application

Risk Management
Contribute to the development of the Divisional Risk Report.


Staff Management Responsibility
None Member Centricity


KEY RELATIONSHIPS

Internal:
Principal Officer, Chief Officers, Managers and Trustees

Other:
Scheme staff


External:
Outsourced support services


LIMITATIONS
Medical Scheme's Act and Regulations
Scheme rules, policies and procedures
Scheme Communication Strategy
Scheme's Strategic and Operational Plans
Governmental regulations and legislation


LIAISON OPERATING ENVIRONMENT
Principal Officer, Board of Trustees and Operations and Audit Committees
Chief Officers and Management
Staff, Members
Service Providers
Government Departments
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