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- Overseeing daily operations of store
- Ensuring high levels of customer satisfaction through excellent service
- Attending to customer queries/complaints
- Providing all relevant reports to relevant departments/HQ
- Admin
- Motivating/disciplining of staff
- Receiving, checking and capturing stock
- Maintaining established merchandising standards, including window, sales floor and promotional displays
- Cash management
- Stock loss prevention, store counts and conducting stock takes