Assistant Manager - Cape Town

Drive overall performance and manage Utilities & Insurance voice processes within Sales & Service. · ...

Responsible for assisting the Store Manager by managing the daily operations of the store and accountable for the overall performance of the team and store. · ...

The purpose of the Assistant IT Manager role is to assist the IT management team in maintaining, implementing and improving IT system compliance. · ...

Manages and oversees a team of call center agents. Motivates and supports agents through feedback and communication. · ...

We are seeking a proactive and detail-oriented Assistant Manager to join a premium liquor outlet in Cape Town. · Support day-to-day operations of the store and drive sales across in-store and online platforms. · Collaborate with the team to maintain store presentation and product ...

The role will involve close coordination and project management of various internal and external technology groups to meet deliverables To maintain strategy in line with local/functional IT stakeholder needs and in keeping up with current best practice · Matric · ITIL Certified ...

+The Assistant Manager will support all Governance and Control initiatives in the Governance, Control and Change (GCC) team of Institutional Capital Services Fund Operations. · +Perform operational gap analysis and requirements gathering. · ...

The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. · Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. · With our clie ...

The Assistant Manager will play a pivotal role in supporting all Governance and Control initiatives. The role is instrumental for driving changes throughout ICS Fund operations. · ...

The Operations Trainer role is to deliver product and technical training to their assigned operational business unit. · ...

This WFM resource is responsible for creating schedules based on forecast and actual trends. · Improve efficiencies and enhance utilization of resources. · Support Real time teams to manage and achieve the SLAs ...

We are looking for professional, high performance individuals to lead teams and create customer centric culture through effective management of people and projects. · ...

To lead a team of Customer Service Advisors delivering customer service through business KPIs to increase profitability. · ...

We are seeking a detail-oriented and analytical Performance Analyst to join our digital team. · ...

The opportunity to join the Group's Business Development & Marketing team of this multinational in financial services is available.In this role, you will support the digital team by developing and executing marketing campaigns, creating lead nurturing programs, and managing the o ...

Responsible for resource planning and capacity management of available resources to ensure the correct number of agents at the right times are in their seats to answer an accurately forecasted volume of calls at the desired service level. · ...

We are looking for experienced TL's to join our team based in Claremont. · This role lead a team of associates in a customer centric and high-performance culture through effective management of people, metrics and projects, · with the objective of generating revenue and the reten ...

Professionals in this group are responsible to manage inbound calls , queries via email and chat and customer service enquiries. · Individuals identify and assess customer�s needs and work with the team to resolve issues. ...

The purpose of the Operations Trainer role is to deliver product and technical training to their assigned operational business unit. · ...

+h2+bJob Summary+//h2> · Lead a team of associates in a customer-centric and high-performance culture through effective management of people, metrics and projects. · +/h2+h2+bQualifications+//h2>A Matric/Grade 12 Certificate · Experience as a call center team leader with 2 years ...