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  • Retail Operations Manager - Johannesburg - TFG

    TFG
    TFG Johannesburg

    1 month ago

    Default job background

    Job title: Store Manager

    Description
    Company Overview

    TFG, a leading retailer, seeks a highly skilled Retail Operations Manager to join our team. In this key role, you will be responsible for driving sales growth, managing store expenses, and overseeing stock losses to ensure they align with company standards.

    As a Retail Operations Manager, you will play a crucial part in executing our customer service strategy and ensuring customer satisfaction by meeting their demands.

    The ideal candidate will possess a Matric certificate and have at least 3 years of retail experience, with a minimum of 1 year of store leadership experience. They should also possess excellent communication and interpersonal skills.

    Key Responsibilities:
    • Drive sales growth through effective merchandising strategies
    • Control store expenses to meet budget targets
    • Manage stock losses to minimize shrinkage
    • Oversee people management, including recruitment, staff development, employee relations, and performance management
    • Execute customer service strategy to achieve high levels of customer satisfaction

    Required Skills and Qualifications

    To succeed as a Retail Operations Manager, you will need the following skills and qualifications:
    • Matric certificate or equivalent qualification
    • At least 3 years of retail experience with a minimum of 1 year of store leadership experience
    • Excellent communication and interpersonal skills
    • Ability to manage multiple tasks simultaneously and prioritize deadlines
    • Strong problem-solving and analytical skills

    Benefits

    As a Retail Operations Manager with TFG, you can expect a competitive salary and benefits package that includes opportunities for career advancement and professional growth. Join our dynamic team and contribute to the success of one of South Africa's leading retailers.

    Others

    Sales / Retail / Business Development jobs are available within the organization, offering opportunities for career progression and personal development.

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