- ServiceNow Development and Implementation:
- Develop and implement ServiceNow solutions to meet business requirements.
- Configure ServiceNow modules such as Incident, Problem, Change, Asset, and CMDB.
- Collaborate with stakeholders to design and deliver effective ServiceNow solutions.
- Telecom Service Operations Management (TSOM):
- Implement TSOM use cases, including integration with telecom network management tools.
- Develop and optimize workflows for managing telecom operations through ServiceNow.
- Ensure seamless operations and service management for telecom clients.
- Business Analysis:
- Act as a liaison between the technical team and business stakeholders.
- Analyze and document business requirements and translate them into functional specifications.
- Work closely with the development team to ensure alignment with business needs.
- Integration and Automation:
- Integrate ServiceNow with third-party systems, particularly within the telecom domain.
- Automate workflows, processes, and tasks within the ServiceNow platform to improve efficiency.
- Support and Maintenance:
- Provide post-implementation support for ServiceNow solutions.
- Troubleshoot issues and offer solutions for performance optimization.
- Participate in continuous improvement initiatives to enhance the ServiceNow platform.
- Mandatory experience in TSOM, ITOM, API Development, ITSM, and CSM required.
- Bachelor's degree in Information Technology, Computer Science, or related field.
- 3+ years of hands-on experience with ServiceNow development, implementation, and administration.
- Strong knowledge of Telecom Service Operations Management (TSOM) and relevant telecom industry experience.
- Experience with ServiceNow modules: ITSM, ITOM, CMDB, and Asset Management.
- Proven track record of working with ServiceNow integrations (REST, SOAP, etc.).
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills, with the ability to work with both technical and non-technical stakeholders.
- ServiceNow certifications (e.g., ServiceNow Certified System Administrator, Certified Implementation Specialist) are a plus.
-
Analyst, Implementation
1 week ago
Tiger Recruitment Johannesburg**Job Title:** Analyst, Implementation & Customer Application Specialist · We are seeking a highly skilled individual to join our team in this key role. · This will involve: · Liaising with customers and service providers, account owners, and IT teams to deliver EDI/API Integrati ...
-
Business Analyst
1 week ago
SS&C Technologies JohannesburgJob Description · L&P Business Analyst with South Africa Domain Knowledge · We are seeking a seasoned L&P Business Analyst with expertise in the South African market to join our team at SS&C Technologies. · This role will be responsible for working closely with cross-functional t ...
-
Business Analyst
1 week ago
Specd JohannesburgJob Title: Business Analyst · Employment Type: 6 Months Hybrid Employment Contract, Renewable · The Business Analyst facilitates business and cross-competency teams to understand, analyze, and document relevant business functions and business requirements in completing tasks rela ...
-
Business Analyst
1 day ago
FOUR POINT 0 JohannesburgBusiness Analyst Role · We are seeking a highly skilled Business Analyst to manage end-to-end business requirements, drive process improvements, and bridge the gap between business stakeholders and technical teams. · Responsibilities · Lead requirements-gathering sessions with bu ...
-
Business Analyst
1 week ago
Boardroom Appointments JohannesburgBusiness Analyst for Logistics and Distribution · About the Role: · The Business Analyst will provide distribution solutions to support business objectives. · Matriculation Certificate · BCom Honours in Logistics · At least 5 years of relevant work experience with exposure to bus ...
-
Business Analyst
1 week ago
Plus 1x JohannesburgJob Title: Business Analyst (Contract - Potential to Convert to Permanent) · Location: On-site, Sandton · Job Summary: · We seek a skilled Business Analyst with banking and payments expertise to join our dynamic team. The ideal candidate will have in-depth knowledge of financial ...
-
Business Analyst
4 days ago
Hire Resolve JohannesburgBusiness Analyst for IT Service Management · Hire Resolve is seeking a Business Analyst to join our client's team in Johannesburg. As a Business Analyst, you will play a crucial role in understanding and analyzing business needs, defining requirements, and facilitating effective ...
-
Business Analyst
5 days ago
Linkfields Innovations (Pty) Ltd JohannesburgWe are seeking experienced Business Analysts to leverage their expertise in Business Architecture, Business Capability Mapping, and User Stories. · Key Responsibilities: · Process Documentation: Document IT & Business Processes, including Process Mapping, Business Rules, Busines ...
-
IT Business Analyst
1 week ago
Eqplus Technologies (Pty) Ltd JohannesburgJob Description · We are seeking a skilled Business Analyst to facilitate requirements meetings and ensure that project scope and documentation align with customer needs. · Duties and Responsibilities: · Analyze client business requirements through document review, interviews, an ...
-
Business Analyst
4 days ago
FNZ Group JohannesburgJob Title: Business Analyst · Duties, Responsibilities and Accountabilities: · Analyzes business issues and data challenges to identify areas for improvement. · Creats, documents, reviews, and edits requirements, specifications, business processes, and recommendations related to ...
-
Business Analyst
1 week ago
SS&C JohannesburgBusiness Analyst · Key Highlights: · L&P Business Analyst with South Africa domain knowledge. · About the Role: · The successful candidate will have experience working in a similar role and a strong understanding of financial services and healthcare technology. · We are seeking a ...
-
Business Analyst
1 week ago
SA Metal JohannesburgJob Title: Business Analyst · We are seeking a talented and experienced Business Analyst to specialize in user support, training, system troubleshooting, documentation, and system design. · Responsibilities · User Support · Serve as a primary point of contact for end-users, addre ...
-
Business Analyst
6 days ago
Boardroom Appointments JohannesburgAbout the role · We are seeking a Business Analyst to join our team. The successful candidate will analyze and interpret data to provide actionable insights, informing business decisions. · The key responsibilities of this role include: · Developing an inventory template to valid ...
-
IT Business Analyst
2 days ago
Wesbank JohannesburgBusiness Analyst, Markets Technology Africa · Fully comprehend the end-to-end trade lifecycle, encompassing settlement processes as a Business Analyst in our Markets Technology Africa team. · Key Responsibilities · Engage with stakeholders to understand business needs and transla ...
-
Business Analyst
2 days ago
Network Recruitment JohannesburgWe are seeking a talented Business Analyst to support the Programme Manager by analyzing business needs, identifying improvement opportunities, and recommending effective solutions. You will collaborate with cross-functional teams to gather and document requirements, drive proces ...
-
Business Analyst
1 week ago
Frostbyte Digital Johannesburg ContractAbout the Role · This position requires a strong understanding of the Software Development Lifecycle and Agile Methodologies. The ideal candidate will have excellent communication and interpersonal skills, as well as experience in requirements gathering and analysis. · Key Respon ...
-
Business Analyst
1 day ago
ACB Consulting Johannesburg Full timePurpose of the Role · To provide key support to the business and extract maximum value from the information technology platform, specifically its SAP system. · Provide second line SAP support and assist the business to implement new projects and system enhancements. · Key Perform ...
-
Business Analyst
4 days ago
Network Recruitment JohannesburgJob Description: · The Business Analyst will play a pivotal role in supporting the Programme Manager by analyzing business needs, identifying areas for improvement, and recommending solutions that drive value for the organization. This position requires a deep understanding of bu ...
-
Business Analyst
4 days ago
Mindworx Consulting JohannesburgJob Description: · We are seeking a highly skilled Business Analyst to join our team at {company}. · The ideal candidate will have a strong background in business analysis, process optimization, and agile methodologies. · Main Responsibilities: · Assess, analyze, optimize, docume ...
-
Business Analyst
2 days ago
Network Recruitment Johannesburgbody{font-family:Arial;}h1{color:#00698f;}.title{background-color:#f0f0f0;padding:10px;margin-bottom:20px;border-bottom:1px solid #ccc;}.section{padding:20px;border:1px solid #ddd;margin-bottom:20px;}Business Analyst · Responsibilities:Collaborate with the senior Business Analyst ...
ServiceNow Developer/Implementer/Business Analyst - Johannesburg - Impronics Technologies
1 week ago

Description
ServiceNow Developer/Implementer/Business Analyst
5+ years of experience in ServiceNow and telecom industry.
We are seeking highly skilled professionals to contribute to the design, development, and implementation of ServiceNow solutions in the telecom industry.
Key Responsibilities:
Minimum Requirements:
Required Skills and Qualifications:
-
Analyst, Implementation
Tiger Recruitment- Johannesburg
-
Business Analyst
SS&C Technologies- Johannesburg
-
Business Analyst
Specd- Johannesburg
-
Business Analyst
FOUR POINT 0- Johannesburg
-
Business Analyst
Boardroom Appointments- Johannesburg
-
Business Analyst
Plus 1x- Johannesburg
-
Business Analyst
Hire Resolve- Johannesburg
-
Business Analyst
Linkfields Innovations (Pty) Ltd- Johannesburg
-
IT Business Analyst
Eqplus Technologies (Pty) Ltd- Johannesburg
-
Business Analyst
FNZ Group- Johannesburg
-
Business Analyst
SS&C- Johannesburg
-
Business Analyst
SA Metal- Johannesburg
-
Business Analyst
Boardroom Appointments- Johannesburg
-
IT Business Analyst
Wesbank- Johannesburg
-
Business Analyst
Network Recruitment- Johannesburg
-
Business Analyst
Contract Frostbyte Digital- Johannesburg
-
Business Analyst
Full time ACB Consulting- Johannesburg
-
Business Analyst
Network Recruitment- Johannesburg
-
Business Analyst
Mindworx Consulting- Johannesburg
-
Business Analyst
Network Recruitment- Johannesburg