Relationship Manager - Cape Town - Santam Insurance

    Santam Insurance
    Santam Insurance Cape Town

    6 days ago

    Default job background
    Insurance
    Description

    Santam Job Description

    We are the market leader in the general insurance industry in Southern Africa, with a large and diversified business that is rapidly expanding into emerging markets.

    Key Responsibilities:

    • Support the sales strategy and business plan for the region to meet targets.
    • Develop and manage strong relationships with brokers and internal partners.
    • Grow and profit from allocated broker portfolios.
    • Work with brokers to create a business plan for growth.
    • Identify new potential brokers and opportunities for growth.
    • Stay aware of competition and market information.
    • Facilitate the sales process and ensure brokers deal with the correct channels.
    • Convert quotes efficiently.
    • Build relationships with internal stakeholders to manage portfolios effectively.
    • Ensure compliance with internal governance controls for broker portfolios.
    • Analyze monthly figures down to broker level.
    • Report at regional meetings for Broker Services.
    • Manage a service consultant team.

    Requirements:

    • Matric qualification.
    • Insurance-related qualification or business degree (advantageous).
    • FAIS compliant (120 credits on NQF level 5).
    • Regulatory exam compliance.
    • At least 3 years personal lines experience and 5 years commercial experience in an operational environment managing a large portfolio of broker business.
    • Operational experience with regard to commercial business on external platforms.
    • 5 years sales experience in short-term insurance.
    • 5 years experience in maintaining and growing a profitable portfolio of commercial and personal insurance.

    Skills and Knowledge:

    • Strategic thinking.
    • Technical short-term insurance product knowledge.
    • Technical underwriting knowledge.
    • People management experience.
    • Good communication skills (verbal and written).
    • Excellent interpersonal and problem-solving skills.
    • In-depth knowledge of financial analysis processes and statistics.
    • Business skills.
    • Negotiation.
    • Selling.
    • Conflict management skills.

    Personal Attributes:

    • Drives results.
    • Takes initiative and decides action.
    • Leads and supervises.
    • Collaborates.
    • Clients focus.
    • Flexible and adaptable.
    • Cultivates innovation.
    • Strategic decision-making.
    • Analytical thinking.
    • Influences others to gain commitment.
    • Business acumen.
    • Coaches and develops.

    Our Commitment:

    We prioritize building lasting relationships with our employees. We support your career growth, personal development, and achieving great things.

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