Non-Voice Position - Thabo Mofutsanyana District Municipality, South Africa - Cyberbacker

Description

**Job Summary** Listen to live or recorded calls, take notes on key points discussed, and manage virtual files to ensure organized and accessible information. Transcription involves listening to live or recorded calls and taking notes on key points discussed. This requires strong listening and note-taking skills to capture essential information. **Key Responsibilities** * Prepare daily call lists, meeting agendas, and materials as needed to ensure participants have necessary information. * Schedule meetings with clients and team members, coordinating times that accommodate all parties and managing any necessary adjustments or cancellations. * Prepare reports on key metrics and performance indicators within specified deadlines. * Update and maintain virtual files to ensure information is organized and easily accessible. **Company Overview** Our company is a leading provider of [industry/service]. We are committed to delivering exceptional customer service and building strong relationships with our clients and team members.