Project Coordinator - Sandton - Santam Insurance

    Santam Insurance
    Santam Insurance Sandton

    1 week ago

    Default job background
    Insurance
    Description

    Project Coordinator Job Description

    We are seeking a highly organized and detail-oriented Project Coordinator to join our team at Santam Segment Solutions.

    Key Responsibilities

    • Finance Support Functions:
      • Coordinate, compile, and communicate various activities relating to budgeting and forecasting.
      • Perform monthly check-ups and reconciliations for BUSINESS UNIT Line of Business reporting.
      • Investigate variances and address queries.
      • Track and report on expense variances.
      • Involvement in tracking and remediating issues related to Credit Control functions impacting Age Analysis and Cancellation Reserve.
    • Project Support Functions:
      • Manage projects, including accurate budgeting, actuals tracking, forecast projections, monitoring and control of expenses, invoicing, journals, general ledger queries, and payments.
      • Create and maintain comprehensive documentation, including project plans, task lists, progress reports, and meeting minutes.
      • Develop various dashboards and presentations.
      • Assist the team in planning, organizing, and executing project activities, ensuring adherence to project timelines, objectives, and scope.
      • Understand and champion the strategic and holistic needs of the business unit.
      • Assist with Change Management requirements and activities as needed.
    • Other Operational Responsibilities:
      • Produce and distribute routine and ad-hoc reports to internal and external stakeholders.
      • Assist with regulatory, risk, or governance activities that fall within the Ops Team's area of responsibility.
      • Participate/assist with data audits.
      • Support the creation of process flows and SOPs (Standard Operating Procedures).
      • Assist with VOX (Voice of Experience) surveys.
      • Update business unit operational directives.
    • General Administration:
      • Arrange and/or attend meetings (internal and/or external) as required.
      • Attend to daily administrative routine tasks according to organizational standards, processes, and procedures.
      • Produce general correspondence when necessary.
      • Manage the setup and maintenance of MS Teams Groups and Channels.

    Qualifications and Experience

    • Bachelor's degree (or equivalent)

    • 3-5 years experience in the insurance industry

    • Ability to engage at senior management level

    • Excellent MS Excel knowledge and experience (advanced level)

    • PowerPoint knowledge and experience (advanced level)

    Skills and Competencies

    • Strong analytical skills and logical reasoning

    • Strong attention to detail

    • Strong client service orientation

    • Ability to work under pressure

    • Deadline-driven

    • Planning and organizing

    • Learning and researching

    • Applying expertise and technology

    • Problem-solving skills

    • Self-confidence and assertiveness

    • Pro-active approach

    • Producing innovative solutions

    • Adapting to changing environments

    • Excellent communication and interpersonal skills

    • Adhering to principles and values

    • Working well in diverse environments

    • Delivering results and managing customer expectations

    • A commitment to maintaining confidentiality and professionalism.

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