Debtors Clerk - Centurion - Career Minded

    Career Minded
    Career Minded Centurion

    1 week ago

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    Description

    Debtors Clerk

    We are seeking a highly skilled Debtors Clerk to join our team, bringing with them at least 5 years of experience in a similar role within the insurance industry.

    About the Role

    The successful candidate will be responsible for collecting all outstanding monies as per the Debtors Age Analysis and ensuring no account exceeds 60 days. They will also submit statements and outstanding invoices to clients and resolve any queries that may arise.

    Key Responsibilities

    • Collecting outstanding monies and ensuring timely payment
    • Submitting statements and outstanding invoices to clients
    • Resolving client queries and concerns
    • Escalating problematic invoices/accounts to the Debtors Team Leader when necessary
    • Processing and submitting refund requests to the CFO
    • Maintaining excellent customer relationships through courteous communication

    Requirements

    • At least 5 years' experience in a similar role within the insurance industry
    • Excellent communication and interpersonal skills
    • Strong analytical and problem-solving skills
    • Proficiency in Microsoft Excel, including macros, lookups, and pivot tables
    • A clear criminal record and ITC checks required

    Culture Fit and Personal Attributes

    • Sense of urgency and ability to work under pressure
    • Fast thinker with strong organizational skills
    • Ability to adhere to rules and processes
    • Systematic approach to tasks and responsibilities
    • Teamwork and engagement skills

    Desired Skills and Experience

    • Accounts Receivable (AR)
    • Debt Collecting
    • Age Analysis
    • Insurance industry knowledge
    • Grade 12/Matric qualification
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