- Service Management: General(Deliver high quality business services to the enterprise by managing the technology that automate/ enable these business processes.).
- Service Management: Customer Experience, Service Quality and Performance (Deliver a high quality customer experience through the technology enabled business activities in scope by ensuring technology availability and transactional processing performance.
- Systems Management - Service Transition (Deliver a high quality customer experience through the technology enabled business activities in scope by ensuring that new technologies and services are transitioned into production effectively).
- Service Management: Risk and Control (Deliver a high quality customer experience through the technology enabled business activities in scope by ensuring risks to the technology enabled business processes are effectively managed.)
- Matric / Grade 12 essential.
- 3 year degree or diploma in IT, Engineering, Computer Science or relevant field
- 3+ years experience with Number Portability in the Telecoms
- 2 years' experience in an IT environment is essential.
- IT related experience is highly desirable
- GSM related experience is highly desirable
- ITIL Service Management Framework
- Service Operations
- Service Transition
- CRM
- Provisioning – Number Portability Specific
- Enticing incentive programs, competitive benefit packages, and an exclusive 13th cheque
- Retirement funds, risk benefits, and medical aid benefits.
- Cell phone and data benefits, advantages fiber connection discounts, and exclusive staff discounts offered in collaboration with partner companies.
Specialist: DevOps Engineer - Cape Town, South Africa - Vodafone
Description
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When it comes to putting people first, we're number 1.
The number 1 Top Employer in South Africa.
Certified by the Top Employer Institute 2024.
Role Purpose/Business Unit:
Are you ready to join Vodacom's exciting world of Digital IT and become part of a high performing, dynamic technology team? With our customers at the heart of our purpose, you will be part of the evolution of our IT technology landscape, harnessing the latest technical innovations role purpose of Specialist DevOps Engineer is to actively facilitate the delivery of business services by adhering to Devops processes that meets or exceeds service levels of the technologies that support Vodacom's business
Your responsibilities will include:
The Ideal candiddate for this role will have:
Must have technical / professional qualifications:
Core competencies, knowledge and experience:
We make an impact by offering:
The closing date for applications: 06 May 2024
The base location for this role is Vodacom, Cape Town
The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.