Human Capital Ops Associate - Centurion, South Africa - Momentum Life

Momentum Life

Verified Company

Centurion, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Introduction

Role Purpose

The
Human Capital Ops Associate is responsible for delivering on all Human Capital administrative requirements, thus ensuring excellence in the Human Capital value chain.

Requirements:

Qualifications:

HR Degree or related qualification
Qualification as a Psychometrist or Industrial Psychologist advantageous

Experience:

Minimum 12 years HR administration including recruitment, employee benefits and HR Data experience

Knowledge:

Knowledge of recruitment workflow process, onboarding and employee benefitsrelated matters.
Knowledge of general Human Capital practices

Duties & Responsibilities

Recruitment and Selection:

Coordinate components of recruitment and talent acquisition.
Coordinating of interviews, psychometric testing and verification checks within relevant time frames.
Track and drive the recruitment process
Maintain and update recruitment tracking documents and follow up on outstanding items
Maintain and update all system aspects with regards to the recruitment process
Continuously develop skills through guidance from specialist around shortlisting, sourcing and interviews
Contribute to the recruitment process by keeping abreast of developments or innovation within the talent acquisition environment.

Onboarding and Benefits:

Proactively engage with employees preemployment regarding benefits to enhance employee experience.
Provide first line support to employees regarding their requests/needs and direct them to appropriate channel for assistance when necessary.
Provide support to employees on employee benefits such as health benefits, retirement plans, etc.
Assist employees complete and submit relevant paperwork to ensure compliance with the legislative requirements and standards.
Use various communication methods to provide information to employees regarding benefits and human capital practices to enhance their experience within MMH.
Partner with HC Business Partners to share insights and trends and address gaps in human capital processes.
Proactively provide guidance to employees about the impact of any life changes or events on their benefits
Proactively engage with employees regarding new benefit options, updates, legislative changes etc to ensure ongoing engagement with benefits or products.
Arrange benefits information sessions (EVP, medical aid and retirement scheme) for all new employees to assist with their financial wellness choices.
Promote and create awareness of financial advice available to employees.
Coordinate and support the exit of employees to ensure the employee experience remains engaging and risks are mitigated.
Provide guidance on HC processes, policies and procedures and benefits (such as performance excellence, annual increase, bursaries, maternity leave, leave surrender, long service etc.) and employee benefits.
Provide guidance and support to employees on Human Capital systems and processes.
Make recommendations to improve processes and procedures in order increase administrative efficiencies.

Client

Provide authoritative, expertise and advice to clients and stakeholders
Build and maintain relationships with clients and internal and external stakeholders
Contribute to the process of negotiating objective and realistic service level agreements, monitor appropriateness and recommend adjustments
Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed
Make recommendations to improve client service and fair treatment of clients within area of responsibility

People

Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
Develop and maintain productive and collaborative working relationships with colleagues, peers and stakeholders.
Continuously develop own expertise in terms of professional, industry and legislation knowledge.
Contribute to continuous innovation through the development, sharing and implementation of new ideas.
Take ownership for driving your career development

Competencies