Customer Investment Consultant - Cape Town, South Africa - Crayon
Description
How you'll role
What you'll do
- Discussion and explanation of all funds and products offered
- Assisting clients with processing information and quotes
- Assisting clients with the tracking and followup of transactions in progress
- Responding to queries regarding investment performance
- Clarifying and explaining investment approach and philosophy
- Ensure accurate recordkeeping through servicerelated administrative tasks
- Assist with database updates and information maintenance
- Support a positive and responsive climate for client inquiry resolution
- Play a key role in the stewardship of positive client relationships and the retention of clients
- Build and establish relationships at all levels with internal departments to enhance organisational effectiveness and efficiency
- Actively participate in the organisation's continuous improvement by identifying and proposing solutions to process and servicerelated failures
What you'll need
- A maximum of 2 years of working experience
- A relevant bachelor's degree with consistent or progressive results (related to investments)
- Overall university GPA 60%+
- Good matric results above 50%+, especially in maths
- A proven performance track record
- Involvement in extracurricular activities (displays initiative, ability to work in teams, leadership potential)
- Soft skills
- Sound communication and interpersonal skills
- High adaptability, vigor, resilience, agility
- Good decisionmaking ability
- Good selfawareness
- Good dynamic
- Service orientation ability to learn
- Analytical or problemsolving ability
What's in it for me?
Benefits included in CTC (covered by the employee):
- Group life cover
- Disability cover
- Retirement annuity
- Medical aid
Additional benefits:
- Lucrative bonus structure (based on performance)
- Performance increases (these increases are integrated into the structure of the consultant model and once again based on performance)
- Further educational funding Internal training, workshops, and seminars
- Lunch is served every day, 'on the house
- Health and wellness with a fully equipped gym, together with personal trainers, a biokineticist, and a physiotherapist
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