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  • Senior Surveillance Monitor - LPR Control Room - Roodepoort - Fidelity Services Group

    Fidelity Services Group
    Fidelity Services Group Roodepoort

    1 month ago

    Fidelity Services Group background
    Technology / Internet

    Job title: License Plate Recognition

    Description

    Job Title: Senior Surveillance Monitor - LPR Control Room

    We are seeking an experienced Senior Surveillance Monitor to join our LPR Control Room team. As a key member of our team, you will be responsible for monitoring live feeds from License Plate Recognition systems, identifying and responding to flagged vehicles, and coordinating responses with security personnel and law enforcement teams.

    About the Role:

    • Real-Time Monitoring: Monitor live LPR system feeds to identify and respond to flagged vehicles, verifying system-generated alerts and escalating issues as necessary.
    • Incident Management: Log and report incidents involving flagged license plates, including detailed time-stamped records, and coordinate with security personnel and law enforcement teams to address incidents promptly.
    • System Operations: Ensure the continuous functionality of LPR cameras and control room equipment during shifts, performing routine system checks and reporting any technical issues to the IT or maintenance team.
    • Data Accuracy and Analysis: Cross-check LPR data for accuracy and consistency with established protocols, assisting in preparing reports or summaries based on system data and incident logs.

    Requirements:

    • Education: PSIRA Grade A Technical Skills: Familiarity with LPR systems and related control room technologies (minimum 3-years experience)
    • Basic knowledge of computer systems, monitoring software, and data entry
    • Key Competencies: Strong attention to detail and ability to work in a focused environment; effective communication skills for coordinating with teams and reporting incidents
    • Ability to handle high-pressure situations and make quick, informed decisions
    • Communication: Excellent English communication skills for effective interaction; clear articulation, proper grammar, and an extensive vocabulary

    Benefits:

    We offer a competitive salary and benefits package, including:

    • Estimated Salary: R350,000 - R450,000 per annum
    • A comprehensive benefits package, including medical aid, retirement fund, and life insurance
    • Ongoing training and development opportunities to enhance your skills and career growth

    Location:

    This role is based in a secure control room with rotating shifts, including nights, weekends, and holidays as required.


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