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    • General Manager - Stellenbosch - Proactive Recruitment

    Proactive Recruitment
    Proactive Recruitment Stellenbosch

    1 month ago

    Default job background
    Description

    Job Title: General Manager

    Reports To: Group Operations Director

    A visionary leader is sought to oversee the daily operations of a prestigious 5-star luxury hotel, renowned for its refined service and breathtaking views.

    The ideal candidate will possess exceptional leadership skills, strategic thinking, and a passion for delivering exceptional guest experiences.

    Key Responsibilities:

    • Operational Leadership: Direct and oversee all hotel departments, ensuring consistent compliance with 5-star service standards and brand expectations.
    • Guest Experience: Foster a guest-centric culture throughout all departments, enforcing policies and standards that ensure guest safety and security.
    • Food & Beverage Oversight: Supervise all F&B operations, ensuring consistency, quality, and presentation of all food and beverage offerings.
    • Administrative & HR Duties: Maintain accurate administrative records, including staff contracts, HR files, and operational checklists.
    • Team Management: Lead recruitment, onboarding, training, and performance management of staff, fostering a positive, respectful, and motivated team culture.
    • Health, Safety & Compliance: Ensure full compliance with health, safety, and hygiene regulations, as well as all relevant licensing and labour requirements.

    Essential Qualifications & Experience:

    • Minimum of 5-7 years in hotel management, preferably in a 5-star or luxury boutique environment.
    • Experience in F&B operations, including inventory control and supplier management.
    • Strong administrative and organisational skills.
    • Experience recording staff hours and preparing timekeeping records for payroll.

    Skills & Attributes:

    • Hands-on, proactive leadership style.
    • Excellent communication and interpersonal skills.
    • Detail-oriented with strong time management skills.
    • Financially literate with the ability to interpret budgets and reports.
    • Proficient in PMS and office software.
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