Property Management Administrator - Cape Town, South Africa - VA Central Ltd

VA Central Ltd
VA Central Ltd
Verified Company
Cape Town, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description

Are you looking for an exciting career in property management? Are you already in property management looking to take your career to the next level? Our client has a reputation for excellence in the Residential Lettings and Property Management sector and an opening has arisen for an Assistant to work within its Property Management team.


The role will include the following duties: (This list is not exhaustive)

  • Assisting with the DaytoDay maintenance of the portfolio
  • Liaising with landlords, tenants, and contractors
  • Assisting with arranging and monitoring works and repairs
  • Preparing and reviewing quotations to present to clients
  • Ensuring property files are correct and compliance is booked and arranged
  • Responding to any general tenancy issues for the managed portfolio
  • Assisting with compliance audit of the management portfolio
  • Building onetoone care with managed clients
  • Telephone and written queries arising from Landlords and Tenants
  • Assist with the movein process ensuring documentation is correct and provided to both landlord and tenant.
  • Assist with the termination process and ensure correct documentation is provided to both landlord and tenants.
  • Building relationships with clients from the point of instruction, either facetoface or on video calls
  • Arranging 6 monthly inspections, reporting to the client, and following up with any remedial works from the inspection.
  • Maintain customer confidentiality and be discretionary at all times
  • Reporting on each issue for clarity and ensuring resolution.

The skills required for this PM Assistant role will include:


  • Previous experience in Property Management essential
  • High level of customer service skills
  • Great telephone manner
  • Wellpresented and wellspoken
  • Driven, ambitious and selfmotivated

Hardware Requirements:


  • Own computer or laptop.
  • ADSL/ FIBRE internet line.
  • Headphones for use with our VOIP phone system.
  • Antivirus installed.
  • UPS/Backup Battery for load shedding

Working hours:

Monday to Friday (9am to 6pm) UK Time.


Job Types:
Full-time, Permanent


Salary:
R18,000.00 per month
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