Insights Analyst - Cape Town
Only for registered members Cape Town, South Africa
1 month ago
* This salary range is an estimation made by beBee
Job summary
To support the development and implementation of service insights across strategic client accounts, with a strong focus on turning data into practical and quantifiable solutions. This role plays a critical part in differentiating the business in the outsourced contact centre market through intelligent analytics.
Responsibilities
- Proactively identify opportunities to enhance the level of service provided to internal and external stakeholders.
- Develop and present insights in a manner that is clear, concise, and actionable.
- Contribute to business success by achieving individual and team objectives.
- Use data-driven insights to support strategic decisions and deliver measurable business outcomes.
Qualifications
- Degree-level qualification in any discipline (science or data-related fields preferred).
- Proven understanding of fundamental statistical and analytical techniques (experience with Six Sigma, Prince 2, or similar methodologies advantageous).
- Strong numeracy and practical knowledge of statistics essential, with experience in advanced techniques such as regression analysis, clustering, and predictive modeling.
Job description
Lorem ipsum dolor sit amet
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Get full access
Access all high-level positions and get the job of your dreams.