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- Repair, maintain, inspect, and commission the LS170, LS190, LS312 and Mercury equipment at customer site .
- Report, capture and document results at end of every shift to Foreman, Control Room, and team
- Responsible for plan, conduct and maintain tools and equipment for service work.
- Support the customer's product/equipment/processes by suggesting possible improvements.
- Provide technical support to the sales team.
- Provide problem solving to customer and team.
- Ability to produce positive results in sales-client interventions.
- Guide colleagues in service/operational methods and tools.
- Share own knowledge to enable colleagues to expand their knowledge.
- Knowledge of Sandvik underground cutting machines will be an advantage .
- Grade 12 (Matric) or equivalent qualification
- Trade Certificate of Competence in Diesel Mechanic, or Millwright
- Minimum 2-year experience working as Field Service Technician with proven competence on mining equipment.
- Basic Computer literacy
- English proficiency
- Valid driver's license
- Full physical & medical certificate to work in mining environment Experience in:
- Fault finding hydraulic, electrical, Drive train and Diesel offerings
- Flame proof Certificate
- Gas Testing Certificate
- Own set of tools
Field Service Technician - Secunda, South Africa - Sandvik
Sandvik
Secunda, South Africa
2 weeks ago
Description
The Role
Get customer satisfaction by repairing, inspecting maintaining and commissioning service, considering economical and other aspects. Problem solving by using of approaches, tools, techniques for recognizing, operational or process problems; ability to apply this knowledge appropriately in different kinds of situations. Knowledge of the tasks, tools and procedures associated with providing technical support to the sales team and prospective customers.
Key Performance Areas
Profile Required