Communications Officer - Hillcrest, South Africa - Hewitt Colenbrander Recruitment

Hewitt Colenbrander Recruitment
Hewitt Colenbrander Recruitment
Verified Company
Hillcrest, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description

Technical Competencies and responsibilities

  • Manage the customer careline, ensuring timely and empathetic responses to customer inquiries and concerns.
  • Oversee community management efforts, engaging with our community members across various platforms and fostering a positive and supportive environment.
  • Handle influencer management, including identifying, engaging, and maintaining relationships with influencers aligned with our brand values.
  • Execute public relations strategies to enhance brand visibility and reputation.
  • Collaborate with likeminded organizations on mutually beneficial initiatives and partnerships.

Behavioural Competencies:


  • Excellent emotional intelligence, with a diplomatic and empathetic approach to customer interactions.
  • Exceptional verbal and written communication skills, with fluency in English.
  • Strong organizational abilities, capable of coordinating with multiple departments and managing competing priorities.
  • Outstanding interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
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