Internal Sales Manager - Johannesburg Metropolitan Area

Who are we? · SOLEVO is a leading distributor of chemicals and inputs for specific industrial and agricultural segments in Africa. SOLEVO assists African farmers and Industries succeed by providing them with a full range of fertilizers, seeds, crop protection products and industr ...

Job description

Who are we?
SOLEVO is a leading distributor of chemicals and inputs for specific industrial and agricultural segments in Africa. SOLEVO assists African farmers and Industries succeed by providing them with a full range of fertilizers, seeds, crop protection products and industrial chemicals they need with a guaranteed quality and good value. With over 75 years at the frontier of economic growth and transformation across Africa, we deliver critical raw materials and expertise to the continent's high GDP-contributing life sciences and industrials sectors.

What are we looking for?
We're seeking a dynamic
Internal Sales Manager
to lead our internal sales operations and drive efficiency across customer service, stock management, and logistics. This is a leadership role where you'll oversee the internal sales team, ensure smooth order processing, and maintain strong relationships with customers and warehouse partners.

What do we expect from the candidate?
You'll manage stock control, assist with pricing, troubleshoot in our accounting system, and coordinate deliveries nationally. Strong communication skills, attention to detail, and the ability to work under pressure are essential. Experience in internal sales, team support, and knowledge of logistics or stock management will set you up for success.

The Key Responsibilities
Leadership & Team Management

• Lead, mentor, and manage the internal sales team.
• Resolve conflicts and handle HR-related matters within the department.
• Ensure clear communication, collaboration, and accountability across the team.
• Drive a culture of accuracy, efficiency, and customer focus.

Customer & Sales Operations

• Oversee customer order processing, enquiries, complaints, and special instructions.
• Ensure timely communication with customers regarding deliveries, shortages, and overdue accounts.
• Authorize manual delivery notes, credit notes, and accounts in arrears.
• Maintain strong customer relationships and ensure service excellence.

Stock & Pricing Oversight

• Monitor and manage stock levels daily, including consignment, reserve, contract, and forward/back orders.
• Investigate stock variances and implement corrective actions.
• Lead stock take processes and troubleshooting analysis.
• Approve pricing strategies, discounts, and deviations from monthly price lists in consultation with senior management.

Systems & Reporting

• Oversee use of the accounting system for all transactions and reporting.
• Ensure accurate processing of invoices, delivery notes, quotations, and stock movements.
• Generate and review valuation, movement, and sales reports to support decision-making.
• Ensure compliance with traceability requirements (batch numbers, expiry dates, FIFO).

Logistics & National Coordination

• Plan and execute national logistics, including IBTs and long-haul deliveries.
• Negotiate rates with transport providers and ensure cost-effective solutions.
• Coordinate with warehouse and outsourced service providers for inbound/outbound deliveries.

Governance & Compliance

• Ensure adherence to ISO, SHEQ, Food Safety, OHS Act, BCEA, LRA, and other relevant regulations.
• Oversee document control, reconciliation, and filing processes.
• Identify and report non-conformances, raising CARs where necessary.

Must-Have

• Matric/Grade 12.
• Diploma/Degree in Business Administration, Sales, Marketing, Supply Chain or related field.
• 3+ years in internal sales, customer service or logistics
• 2-3 years in supervisory or managerial role.
• Proven experience in internal sales and team management and driving sales operations.
• Strong knowledge of stock control, logistics, and accounting systems.
• Excellent communication and customer service skills.
• Ability to work under pressure, multitask, and ensure accuracy.
• Familiarity with compliance standards and food industry regulations.

Why join Solevo?

• Join a young dynamic team who is leading the chemical distribution on the African continent.
• Enjoy a collaborative, international and agile work environment.
• Be part of a team where freedom, initiative and 'thinking out of the box' is key.
• Opportunity to work in a growing versatile environment.
• Competitive compensation package and comprehensive benefits package.
• Explore opportunities for professional growth and advancement.

Then, this job is for you
How to join us?
If you're excited about this position, we encourage you to submit your resume detailing your relevant experience and be part of our exciting journey.

What's next ?
If your profile matches our search, you will be contacted by our HR team for a first contact.

Please be informed that we will keep your profile to contact you for future professional opportunities.

Join Solevo: Empowering Progress Across Africa
At Solevo, we connect communities and industries with the solutions they need to grow, thrive, and transform. From supporting agricultural self-sufficiency to driving industrial innovation, we are shaping the future of Africa's life sciences and industrial sectors.