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  • Customer Service Representative - Johannesburg - Flink Recruitment

    Flink Recruitment
    Flink Recruitment Johannesburg

    2 weeks ago

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    Description

    Job Description

    We are seeking a dedicated and passionate Customer Service Representative to join our team. Your key role will be to welcome new clients into the company by integrating onboarding systems and processes, providing excellent customer service throughout the journey.

    Main Responsibilities:

    • Client Onboarding: Guide new clients through the onboarding process with enthusiasm and professionalism.
    • Client Communication: Respond to inquiries via email, phone, or chat with accuracy and a positive attitude.
    • Problem Solving: Address and resolve any challenges clients face during the onboarding process.
    • Team Collaboration: Work closely with internal teams to ensure a seamless transition for clients.

    Key Qualifications:

    • Exceptional communication and interpersonal skills.
    • Strong problem-solving skills with a proactive mindset.
    • Ability to manage multiple clients and tasks efficiently in a fast-paced environment.

    We value tech-savviness, comfort with learning new tools quickly, and a natural aptitude for attention to detail. If you have CRM experience, Microsoft proficiency, and a passion for delivering exceptional customer experiences, we encourage you to apply.


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