Service Technician - Pretoria, South Africa - Servest Careers

Servest Careers
Servest Careers
Verified Company
Pretoria, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description

Job Context:


SERVEST TECHNICAL A DIVISION OF SERVEST (PTY) LTD HAS A VACANCY FOR A SERVICE TECHNICIAN - GAUTENG, REPORTING TO TECHNICAL MANAGER. MUST HAVE A MINIMUM OF 5 YEARS EXPERIENCE WORKING IN THE PARKING INDUSTRY.

Minimum Requirements:


  • Clear criminal record;
  • SA citizen;
  • Must have valid drivers license;
  • Must Live in the Pretoria area;
  • Must have very strong IT skills; MCSE, A+, VOIP, VMWARE and networking
  • Must have worked in the Parking industry for at least 5 years;
  • Must have an understanding of electro mechanical devices;
  • Must have an understanding of basic electronics and networking;
  • Will be required to be calm under pressure/ must be hard working and respect and ahead to deadline imposed either internally or externally;
  • Must have a keen problem solving ability and must be able to think on their feet;
  • Must have experience in working with other people in a Group;
  • Must be able to approach problems in a rational and logical manner;

Duties & Responsibilities:


  • Provide technical support for customers during our pre
- and post-sales processes

  • Ensure all post sales queries are dealt with timeously
  • Address all productrelated queries on time
  • Train customers to use products effectively
  • Manage SLA processes in order to exceed SLA requirements
  • Managing dayday client relationships
  • Sites inspection and reporting
  • Excellent communication skills and report writing
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