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- Financial Management:
- Profit and Loss Statement Analysis
- Expense Target Setting (Salaries Costs)
- Returning Business Targets
- Customer Experience and Support:
- Satisfaction Rates/Net Promoter Score
- Student Retention and Success
- Marketing:
- Community Engagement and Brand Representation
- Product Offering Suggestions
- Accreditation and Programme Management:
- Compliance with Regulatory Frameworks
- SLA Management
- Campus Budget Management
- Campus Operational Planning:
- Targets, Objectives, Priorities, Schedules, Projects
- Operational Implementation and Execution Monitoring:
- Control and Corrective Action
- Reporting
- Problem Solving and Decision Quality:
- Escalations, Queries, and Complaints
- Campus Resource and Capacity Management:
- People, Equipment, Systems, Allocation of Resources/Workload and Workflow Monitoring
- Campus Operational Efficiency:
- Routine Process Evaluation/Alignment with National Standards
- Governance and Compliance/Risk Management
- Campus Strategy in Collaboration with National Functions
- Talent Acquisition and Onboarding
- Individual Performance Management:
- Role Clarity and Objectives; Reviews; Feedback; Corrective Actions
- Succession/Bench Strength
- Skill Levels Training and Development/Coaching and Mentoring
- Change Capability-Resilience, Flexibility, Adaptability
- Remuneration
- Internal and External Stakeholder Engagement and Management/Collaboration
- Relevant Postgraduate Qualification (Commerce Preferably)
- At Least Five Years' Management Experience in Higher Education
- Commercial Knowledge and Skills
- Understand Profit and Loss Statements and Key Drivers of Income and Expenses
- Matrix Management Know-How
- SLA Management Skills and Know-How
- Good Understanding of Customer Experience Principles and Impact on Student Success and Experience
- Good Understanding of Academic Processes and Regulatory Frameworks/Academic Products and Product Development Processes
- Initiative and Responsibility
- People Leadership and Development
- Relations and Networking
- Influence
- Effective Communication (Verbal and Written)
- Analysis and Judgment/Problem Solving
- Innovation and Change
- Vision and Strategy
- Systematic Approach (Planning and Organizing)
- Steadiness (Emotional Tenacity)
- Business Development and Bottom-Line Focus
Campus General Manager - Mpumalanga - Findojobs South Africa

Description
A leading education institution seeks a Campus General Manager to ensure effective overall campus management, providing outstanding service delivery and academic leadership.
Duties & Responsibilities
Requirements
Behavioural Competencies
Job Type: Full-time
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