Function Manager - Johannesburg, South Africa - Empact Group

Empact Group

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

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Description

Role:
Function Manager**
Reporting to: Key Accounts Manager**
Business Area: Midrand, Gauteng*****
The main purpose of the job:
Education and experience required:

Relevant Diploma in Hospitality or Food and Beverage Management is essential
Minimum 5 Years of experience in a catering environment is essential
Experience within a corporate environment essential
Customer service experience is essential
Computer literate (MS Office)
Own reliable vehicle

Knowledge, Skills, and Competencies:

Knowledge of the catering environment
Knowledge of food preparation, diet, and cultural/religious preferences
Good knowledge of Health and Safety policies and processes relevant to the catering industry
Excellent verbal, written and telephonic communication skills
Creativity and innovations with functions/events
Ability to achieve prescribed targets within budgetary constraints
Ability to work autonomously and as part of a team
Excellent communication skills at all levels
Wellgroomed and well presented
Creativity and Innovation
Strong sense of service and customer orientation
Excellent organisation and planning skills
Ability to negotiate the type and cost of service to be provided within budget
Ability to negotiate, delegate and work under pressure
Menu planning
Effective People Management
Team player
Collaboration
Time management
Problem solving
Resilience under pressure
The ability to reflect and consider ways to improve
Selfstarter and motivated

Key areas of responsibilities:

Plan and organize functions/events
Execute all functions/events while operating within budget.
Consistently provide and maintain optimum client service on site
Ensure operational excellence is achieved and maintained
Assist in managing the operations according to company processes and procedures, with necessary controls in place
Achieve prescribed financial targets while operating within budgetary constraints
Maintain a professional and comfortable working environment for staff in order to achieve productivity
Conceptualise and provide creative and innovative solutions to client's requests for functions
Prepare and manage functions of a high calibre with the required flair and innovation
Oversee staff in deliveries of functions food and beverages as well as the correct and timeous set up of all functions
Talk with clients about the event and offer suggestions to make sure that the request can be met
Negotiate the type and cost of service to be provided within budget
Organize the venue and make sure that it is appropriately set up with regard to seating and décor
Design bespoke menus, in conjunction with the Exec chef, and the client
Prepare quotes, finalise billing
Manage multiple events that are rolled out at same time in different parts of the building
Responsible for profitable operation of the events department along with labour costs etc
Develop new and innovative ideas