- Deliver the highest quality claim handling and customer services.
- Handle claims of varying severity within defined technical authority including coverage review, fact investigation, loss evaluation, and designing and executing on an appropriate claim resolution strategy.
- Set and maintain appropriate and timely indemnity and expense reserves in accordance with Claims Handling Expectations and Guidelines.
- Proactive diary management to drive claims toward a timely resolution.
- Develop and implement an appropriate strategy for fair claim resolution, including settlement negotiation where needed.
- Select, direct and manage external experts and vendors, including working with experts to set appropriate budgets and effectively manage costs.
- Select and manage outside attorneys, where needed, including working with attorneys to set appropriate resolution strategy and budget and proactively managing costs.
- Regularly provide actionable claims insights and input to internal stakeholders, including underwriters, sales and risk engineering, and studies review and analysis relating to claims, emerging risks, legal, regulatory and societal developments and other industry topics.
- Assist Underwriting and others with contractual wording and risk assessments associated with particular policies or risks.
- Keep Claim Management and Internal Stakeholders aware of loss potential and material claim developments, consistent with the Claim Handling Expectations and Standard Operating Procedures.
- Provide accurate information and data for Claims' reporting. Comply with internal governance, legal and regulatory requirements.
- Regular Claims and Insurance Industry training/education, including obtaining applicable insurance certifications/designations.
-
Complex Claims Manager
1 week ago
Outside Capital JohannesburgComplex Claims Manager Position · This is an exceptional opportunity to join a leading insurance entity as a Complex Claims Manager, where you will be responsible for delivering top-tier client experiences through strategic claims management. · The successful candidate will thriv ...
-
National Claims Manager
1 day ago
Santam Insurance JohannesburgSantam, the market leader in Southern Africa's general insurance industry, is a large, diversified company expanding and transforming rapidly. With a strong presence in South Africa and emerging markets in Africa and Asia, our success is rooted in our passion for client satisfact ...
-
Claims Relationship Manager
1 week ago
Santam Insurance JohannesburgA Claims Relationship Manager is required to ensure the successful management of Motor Body Repairers (MBRs) in the Greater Johannesburg Region. The role involves monitoring and controlling various Key Performance Indicators (KPIs), as well as ensuring compliance with MBR and San ...
-
Regional Claims Relationship Manager
1 week ago
Santam Insurance JohannesburgRegional Claims Relationship Manager (North) · The Regional Claims Relationship Manager in the Motor North Region will manage a team of Claims Relationship Managers, ensuring they maintain professional relationships and performance. This role also involves providing technical sup ...
-
Senior Claims Investigation Manager
1 week ago
Headhunters JohannesburgSenior Claims Investigation Manager · We are seeking a highly experienced and skilled Senior Claims Investigation Manager to join our team. · About the Role · Completed tertiary qualification required. · Minimum 5-10 years' experience in a similar or related role. · Previous peop ...
-
Claims Manager
1 week ago
Green Marble Recruitment Consultants RandburgAbout the Role · We are seeking a dynamic Claims Manager to oversee our clients' end-to-end claims process and lead a dedicated team of claims analysts. The ideal candidate will have a strong personality, a collaboration mindset and the capability to identify trends, fraud and im ...
-
Claims Manager Randburg
1 week ago
Green Marble Recruitment Consultants RandburgClaims Manager · We are seeking a dynamic Claims Manager to oversee our clients' end-to-end claims process and lead a dedicated team of claims analysts. · Main Responsibilities · Supervise and lead the team of claims analysts, assisting with technical queries relating to claims. ...
-
Automotive Claims Manager
4 days ago
Flink Recruit Pretoria MidrandJob Summary · This Claims Manager position oversees the entire claims process for motor-related claims, ensuring efficiency, accuracy, and customer satisfaction. Strong understanding of automotive products, industry regulations, and exceptional communication and leadership skills ...
-
Claims Administrator Team Manager
5 days ago
Sanlam MidrandClaims Management Team Member · Take a step up and become part of a dynamic team that takes control, stays calm, and ensures client expectations are met. · Key to Success · Expertise in Excel and Pivot tables · Highly proficient in dealing with clients at all levels · In-depth kn ...
-
General Manager: Claims Legal
2 days ago
Sanlam MidrandCompany Overview · At MiWay, our purpose is to enable people to live their way. We understand that life is not just about things but the meaning that those things bring to your life. · We believe that technology and innovation have infinite possibilities when it's inspired by hum ...
-
General Manager: Claims Legal
1 day ago
Sanlam Limited MidrandAt MiWay, our purpose is to empower individuals to live life on their own terms. We understand that technology and innovation have infinite possibilities when inspired by human needs. · We focus on delivering tailored solutions that simplify clients' lives and enhance their exper ...
-
Funeral Claims Manager Market Related
1 week ago
Akani Retirement Fund Administrators Kempton ParkFuneral Claims Manager · We are seeking a highly skilled Funeral Claims Manager to lead our team in Kempton Park. This role is responsible for overseeing the efficient processing of funeral claims while ensuring customer satisfaction. · Main Responsibilities · Claims Management: ...
-
Senior Claims Consultant JHB
1 week ago
Believe Resourcing PTY Ltd JohannesburgSenior Claims Consultant Role · We are seeking a Senior Claims Consultant to provide expertise to our team and clients, market risk management services, promote effective practices, manage relationships, ensure portfolio profitability, advise on best practices, and validate claim ...
-
ZMA 14493
1 week ago
Professional Career Services JohannesburgEmployer Overview · Our client is a prominent underwriter of corporate property insurance, renowned for their expertise in this field. · Job Requirements · We are seeking a meticulous and organized Claims Administrator to join our dynamic team in the insurance sector. This role w ...
-
Executive Head: Claims
1 week ago
Santam Insurance JohannesburgSantam Broker Solutions seeks a Senior Executive to lead the Claims business unit as Executive Head of Claims. · Key Responsibilities · Provide strategic and operational direction to optimise the end-to-end claims value chain. · Lead and manage multiple business areas, including ...
-
HOC Team Leader
1 week ago
Energy At Work JohannesburgJob Description: · Type: Contract · Industry: Insurance · About Us: · We are committed to providing exceptional insurance solutions and support to our clients. We pride ourselves on delivering personalized services that help homeowners recover quickly and effectively in the event ...
-
Senior Claims Consultant
1 week ago
Believe Resourcing PTY Ltd JohannesburgSenior Claims Consultant Role · About the Company: · We are a leading reinsurance company with over 40,000 employees across the globe. With a history spanning more than 50 years in South Africa, we have been at the forefront of transforming the insurance industry. · About the Job ...
-
Claims Executive
1 week ago
Energy at Work JohannesburgClaims Conqueror Role · We are seeking a Claims Conqueror to join our team. · Key Responsibilities: · Register and manage claims with accuracy · Appoint and coordinate with suppliers and adjustors · Authorize repairs and replacements · Ensure excellent client service · Provide ti ...
-
Head, Short Term Claims
1 week ago
Standard Bank of South Africa Limited JohannesburgBusiness Segment: Insurance & Asset Management · Our team is responsible for directing and overseeing the National Operations of the Insurance Claims departments. · Our goals are to deliver effective and efficient world-class customer service, excel in operation, financial, and s ...
-
Claims Administrator
1 day ago
Rad Resources JohannesburgJob Description · Claims Administration Specialist · This role involves Claims Administration (motor and non-motor) of an allocated portfolio. · Motor Claims Responsibilities: · Verify premium payment and cover upon client notification. · Clarify with the A.E. or Member if premiu ...
Senior Claims Manager - Johannesburg - Armstrong Appointments

Description
Our client is seeking a hands-on high-level Senior Claims Manager who will be based in Johannesburg, South Africa. The Senior Claims Manager will be responsible for the professional handling of a broad portfolio of general property, engineering, mining, casualty / financial lines claims, underwritten in both retail and international wholesale markets.
Main Job Function
Qualifications
Completed Matric. A Degree or Diploma will be advantageous.
Experience/Criteria
Minimum 10 years Claims or Insurance Industry experience. Background working in the primary insurance market is preferred.
A desire to learn and develop as a person and as an insurance professional.
Curious, energetic, confident, collaborative, proactive, problem solver who is prepared to contribute towards all areas of the CorSo business.
Ability to work independently and as part of a team.
Strong coverage, investigation, loss evaluation and claim valuation skills. Strong negotiation skills with a desire to continue development of such skills.
Ability to engage and manage external experts, including proactive cost management.
Strong litigation and outside attorney management skills.
Strong understanding of underwriting and other insurance functions.
Strong computer skills including proficiency in the use of MS Office (Word, Excel, Power Point), MS Outlook, and the use of Internet for research and investigation.
-
Complex Claims Manager
Outside Capital- Johannesburg
-
National Claims Manager
Santam Insurance- Johannesburg
-
Claims Relationship Manager
Santam Insurance- Johannesburg
-
Regional Claims Relationship Manager
Santam Insurance- Johannesburg
-
Senior Claims Investigation Manager
Headhunters- Johannesburg
-
Claims Manager
Green Marble Recruitment Consultants- Randburg
-
Claims Manager Randburg
Green Marble Recruitment Consultants- Randburg
-
Automotive Claims Manager
Flink Recruit Pretoria- Midrand
-
Claims Administrator Team Manager
Sanlam- Midrand
-
General Manager: Claims Legal
Sanlam- Midrand
-
General Manager: Claims Legal
Sanlam Limited- Midrand
-
Funeral Claims Manager Market Related
Akani Retirement Fund Administrators- Kempton Park
-
Senior Claims Consultant JHB
Believe Resourcing PTY Ltd- Johannesburg
-
ZMA 14493
Professional Career Services- Johannesburg
-
Executive Head: Claims
Santam Insurance- Johannesburg
-
HOC Team Leader
Energy At Work- Johannesburg
-
Senior Claims Consultant
Believe Resourcing PTY Ltd- Johannesburg
-
Claims Executive
Energy at Work- Johannesburg
-
Head, Short Term Claims
Standard Bank of South Africa Limited- Johannesburg
-
Claims Administrator
Rad Resources- Johannesburg