Support Manager: Internal Communications - Roodepoort, South Africa - Clover Recruitment

Clover Recruitment

Verified Company

Roodepoort, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Job Advert Summary:

Clover is looking for an

Support Manager:

Internal Communications to develop and execute internal communication strategies that effectively convey our company's vision, values, goals, and initiatives to our employees.

This role will be instrumental in promoting a positive and productive work environment, enhancing employee morale, and fostering a sense of belonging and purpose.

Facilitating effective communication within the company, ensuring alignment, engagement, and a sense of unity among our employees across various departments and locations.

Minimum Requirements:

Degree
Experience in working with senior management
Business English: Fluent
Computer literacy (Advanced)
Code 08 Driver's license
Travel offsite/ overnight stay

Duties and Responsibilities:

Internal Communications Strategy

Collaborate with the HR and other internal stakeholders to document and implement comprehensive internal communication strategies that align with the company's objectives and values
Ensure that the messaging is consistent, impactful, and resonates with employees at all levels
Craft compelling stories that showcase the company's achievements, employee successes, and community involvement
Oversee the company's internal communication channels, ensuring they are uptodate, relevant, and userfriendly. Explore innovative ways to improve communication efficiency, such as integrating new technologies or platforms

Employee Engagement Initiatives

Develop and support initiatives to enhance employee engagement and promote a positive company culture
Organise events, town halls, and webinars to encourage interaction, provide updates on company developments, and foster a twoway communication flow
Work closely with management and project teams to create clear and effective communications during times of organisational change, such as mergers, acquisitions, restructuring, or new initiatives
Help employees understand the reasons behind changes and manage potential concerns or uncertainties
Implement methods to gather feedback from employees regarding internal communications effectiveness
Analyse data and key performance indicators to continuously improve communication strategies and tailor them to meet employee needs

Employer Brand Advocacy

Educate employees about the company's employer brand identity and values, encouraging them to become employer brand advocates both within the organization and externally
Ensure a consistent brand message across internal communication materials
Maintain open lines of communication to keep employees informed and reassure them during difficult times

Project Briefing and Coordination

Create clear and detailed project briefs for creative agencies, outlining objectives, timelines, target audience, and key messaging
Foster effective communication channels between the organization and creative agencies to ensure a smooth flow of information
Regularly conduct status meetings to track project progress, address concerns, and offer support to agencies when required