Internal Sales Representative - Johannesburg, South Africa - Flink South Africa (PTY) LTD

Flink South Africa (PTY) LTD

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Position Overview

The Internal Sales Representative will be the driving force behind ALENG's sales success.

The primary focus will be building relationships with the customers, understanding their needs, and providing solutions that meet those needs.

The product and service value must be effectively communicated, and closing deals that will help ALENG reach its goals.

The Internal Sales Representative will be responsible for generating revenue by selling products and/or services telephonically, or through online channels.

The role requires relationship-building skills, as well as being able to identify customer needs and close deals.

Work Activities and Responsibilities

Develop and maintain relationships with existing customers.

Identify and qualify new sales opportunities.

Follow up on leads and inquiries.

Handle enquiries from both internal and external customers, ensuring prompt resolution and maximum benefit to ALENG.

Achieve monthly sales targets and proactively contribute to sales growth initiatives.

Respond to customer sales enquiries promptly, preparing and submitting quotations within specified timelines.

Track and update customer information in the CRM database.

Monitor customer accounts and identify upsell opportunities.

Collaborate with outside the sales team to ensure customer satisfaction.

Maintain knowledge of products and services to answer customer questions.

Assist the sales team with sales administrative duties such as compiling quotations, processing customer orders, ensuring that payment terms are met, and organising and monitoring product deliveries.

Assist the sales team with arranging appointments with prospective customers, for product demonstrations and presentation of the business services and products.

Assist the sales and projects teams in the tender process with administrative duties such as research, cost estimates, etc., as and when needed.

Manage financial reporting tasks, including processing quotes, creating invoices, and generating purchase orders.

Assist the sales team with enquiries and support their activities as needed.\

Update internal price lists to ensure accuracy and alignment with company standards.

Always keep the customer database up to date.

Skills Requirements:
Customer service experience

Ability to cope with a diversity of tasks in a high-pressure environment

Excellent communicator with a strong sense of urgency

High achievement orientation

Excellent people skills

Concern for order, quality and accuracy

Entry Requirements:
Matic, + any additional training and qualification within sales responsibilities.

3+ years of proven internal sales experience in the engineering, mining or agricultural field.

Excellent communication skills, ability to collaborate with cross-functional teams, and a proactive problem-solving attitude.

Fluent spoken and written English ~ French an advantage.

Ability to work in a fast-paced environment, manage multiple tasks, set priorities, work independently and well in a team, and perform under pressure.

Excellent computer skills

Employment Details

Employment Type:
Permanent Employment

Industry:
Civil Engineering

Work space preference:
Work Onsite

Ideal work province:
Gauteng

Ideal work city:

Salary bracket:
R

Drivers License:
CODE B (Car)

Own car needed:
Yes

Salary:
R10 000,00 - R18 000,00 per month

Experience: