Software Consultant m|f|d Second-level support Projekte und Kundensupport Südafrika Johannesburg - Soloplan GmbH

Description

Software Consultant [m|f|d] Second-level Support

Soloplan, an international market leader in transport management systems, is seeking a skilled professional to strengthen its Customer Solution Management team.

Your Key Responsibilities:

• Provide expert customer support for CarLo, our transport management software application, via phone and email.
• Analyze and resolve technical issues and malfunctions.
• Document customer requests and solutions in our ticket system.

Minimum Requirements:

• Initial experience in software consulting is desired.
• First-hand experience in IT support or IT service desk is preferred.
• Strong IT and/or logistics skills are essential.
• Excellent communication skills in English and Afrikaans.

We Offer:

• Adjustable workstations.
• Flexible working hours.
• Subsidized canteen and gym facilities.
• Prominent walking trails nearby.
• 'Work & Travel' opportunities at international branches.
• On-site childcare services.

You will join a dynamic team at our Johannesburg branch office, collaborating closely with colleagues at our head office in Kempten, Bavaria, and international branches in Poland, Spain, and Germany.

Please note that all positions are office-based due to the nature of our operations.

Next Steps:

To apply, please submit your detailed resume, including your salary expectations, earliest possible start date, or current notice period, along with JOB-ID 690-1 to our HR team.

Thank You for Your Application

DO IT WITH PASSION - WORKING AT SOLOPLAN.