Operational Senior Analyst - Johannesburg, South Africa - TMF Group

TMF Group

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Job no: 564793

Work type:
Full time

Location:
Johannesburg, South Africa

Categories:
Sales Operations

Office Location:
Johannesburg

About Us
TMF Group is leading provider of critical administrative services, helping clients invest and operate safely around the world. We provide legal, financial and employee administration through TMF Group's teams in 120 offices.

About the role

To achieve this, we are driving a strategic programme to optimise our service delivery model which will require improvements to our technology.

This includes ERP, Workflow tool and RPA implementation, operational process changes and organisational construct.

Key Responsibilities

Lead and control the execution of the program through analysis, design, implementation, hypercare and benefits realisation phases using a datadriven approach.
Assess, plan and supervise the projects related to new systems, workflow tool and RPA implementation.
Identify, mitigage and manage, programme related risks.
Embed quality review and governance in all activities.
Define and implement the change management strategy to ensure stakeholders are knowledgeable, prepared, and motivated for the changes.
Build and maintain relationships with stakeholders who have accountability for program execution.
Coach, mentor and support other team members to enhance delivery performance.
Establish effective reporting on programme benefits, progress, risks and issues to the different stakeholders.
Effectively manage and hold 3rdparties accountable for performance and delivery to deadlines.
Contribute to governance meetings and reporting to local leadership.
Continuously measure and assess the effectiveness of the programme
Establish clear and measurable programme goals which improve business performance
Establish benefit tracking mechanisms which will be handed over to finance after programme completion.

Key Requirements

3+ years in process redesign and organisation restructuring
Assisting complex programs, involving systems, process or organisational change
Communicating with and influencing Csuite stakeholders
Exceptional organisation skills and selfmotivator to work independently.
Using analytical and problem solving skills
Good written and spoken english
Degree in Economics, Computer Science or Business Related Degree
Lean Six Sigma
Project Management Qualfication is a plus

Want to know more about a career with TMF Group? Watch this video:

Advertised: 24 May 2023 South Africa Standard Time

Applications close: 06 Jul 2023 South Africa Standard Time