Camp Manager - Durban, South Africa - Complement Recruitment

Complement Recruitment

Verified Company

Durban, South Africa

2 weeks ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Camp Manager | Hospitality - Limpopo

Salary:
Market Related

Purpose of Position:

Complement Recruitment are recruiting for a Camp Manager for a 5* Game Lodge in Limpopo.

This is a permanent live-in position based in Limpopo with benefits.

Minimum Requirements Qualifications And Skills

KEY OUTPUTS

Prepare welcome and departure notes for guests
Check guests in during the day and manage dietaries, children, or any other special requests
Implement and follow the BOPs
Host guests during the day meet them back from drive and assist with any request they have
Ensure that all products that come into contact with the guest are consistently of the correct standard
Check set ups for breakfast, lunch and dinner
Room check's for new arrivals
Implement and run with guest delight, ensuring every guest experiences a guest delight during their stay
Make sure the main area is always tidy and styled to the BOPs
Host guests at meal times and check smooth running of service from the kitchen and waiters
Work closely with waiters and HODs to maintain a high service standard
Assist in any other departments as and when required
Host children's activities at the lodge
Provide superior service and quality to guests
Must enjoy working with children and be creative when planning fun children's activities
You may be asked to assist in other areas of the lodge from time to time

SKILLS REQUIRED

Communication skills with guests and fellow staff members
Standard of your work must exceed the standard of the lodge
Good organisational ability
Lateral thinking ability
Initiative
Must adhere to World Class Hospitality and Service Standards
Professional, courteous, hospitable to guests
Must be able to cope under pressure to meet guests needs
Must be able to lead people and correct things when needed
Honest, have good integrity, proactive and driven person who has career ambitions

KNOWLEDGE REQUIRED