Desktop Engineer - Western Cape,, South Africa - Datacentrix

Description

Datacentrix's job vacancy, Career and Recruitment

Job title : Desktop Engineer – Montague Gardens jobs in Western Cape

Job Location : Western Cape,

Deadline : April 28, 2024

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Critical Requirements – Skills, Experience & Qualifications

Matric

A+ or N+ / MCSE (essential)

3+ years' experience delivering End User Computing Support Services in a customer environment

AD and GPO Experience (Creating Users and Managing AD)

Proficient at PC Builds and endpoint installations

Excellent Communication and Interpersonal skills.

Must be able to work flexible hours as may be required.

Must be able to work independently.

Primary Role Accountabilities:

You will be responsible for Set up Laptops and Desktops. Providing support for all 2nd line issues relating to Desktops, Laptops and Peripherals

1st line and second line support for internal users and IT staff.

Set up VPN for users.

Set up laptops DELL, ACER, LENOVO, HP

Connecting users to the Printers and Scanners.

Creating users account, reset passwords, unlock user account.

Resolve calls via remote desktop.

Follow up service and repairs with external suppliers.

Escalating calls and issues where necessary to senior managers and team leaders

Responsible for Installation and maintenance of IT equipment such as (but not restricted to) stand –alone Printers and network printers. Supporting all IT issues internal user's face.

Provide troubleshooting and configuration support for user's desktop, laptop and network issues.

Loading an image in laptops VIA the network.

Set up label printers, Konica Minolta printers.

Supporting Executives with any issues they have.

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