Installation and Support Consultant _ PMS - Gauteng, Johannesburg, South Africa - Adapt IT Holdings

Description

Adapt IT Holdings's job vacancy, Career and Recruitment

Job title : Installation and Support Consultant _ PMS jobs in Gauteng

Job Location : Gauteng, Johannesburg

Deadline : May 10, 2024

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Job description

Responsibilities

Understand and effectively presents and delivers presentations on the suite Oracle Hospitality products,

features, and benefits to new and prospective clients as well as internal clients to promote sales and

product development.

Install, maintain, and troubleshoot solutions at Customer sites.

Provide Professional training and knowledge transfer to clients according to the scope

Actively supports the customer in all aspects through to case resolution, keeping the customer informed

and updated throughout life of the case.

Maintains historical records by documenting hardware and software changes and revisions

Contributes to team effort by accomplishing related results as needed.

Comply with support schedule adherence to ensure overall service level targets are achieved

Minimum requirements

Qualifications and Experience

University Degree in Hospitality Field or similar

At least 1 year of relevant working experience

Proficiency in using Microsoft Office Suite applications (Word, Excel, PowerPoint, Outlook)

Requirements and skills

Proven knowledge in Oracle Hospitality Property Management System (PMS) products (Opera PMS and

Opera Cloud)

Good knowledge in OS and software deployment

Demonstrate strong analytical, troubleshooting, and problem-solving skills.

Exercise strong communication, organizational and customer service skills.

Able to work effectively with internal & external customers at all levels.

Quick learner

Driving License

Results focus-oriented

Capable to work under pressure

Team player, dynamic and energetic

Time management and interpersonal skills

*ICT jobs in south africa
*Installation and Support Consultant _ PMS in Johannesburg