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  • Senior Manager - Johannesburg - MTN

    MTN
    MTN Johannesburg

    1 month ago

    Default job background
    Full time
    Description

    Job Title: Senior Manager - Head of Private Network Solutions ICT Center of Excellence

    Summary:

    This senior management position oversees the development and execution of comprehensive solutions within the Business Line area. The ideal candidate will have a strong background in sales, commercial management, and leadership, with experience in overseeing cross-functional teams and driving business growth.

    Responsibilities

    Strategy Development

    • Develop and execute end-to-end comprehensive solutions within the Business Line area, aligning with broader Business Line and MTN organizational goals.
    • Drive growth strategy for business line solutions and commit to sales targets to realize aspirations.
    • Lead solution-specific annual plans in harmony with overarching business line objectives and strategy.
    • Provide guidance and cutting-edge methodologies, frameworks, models, and roadmaps to lead efficient implementation of solution-specific strategy.

    Business Line Solution Leadership (End-to-End)

    • Lead a multi-functional team comprised of pre-sales, product management, engineering, and delivery to spearhead development and profitability of innovative new solution development and enhancements.
    • Collaborate with sales teams to understand customer needs and ensure proposed solutions meet technical and business requirements.
    • Build and maintain strong pre-sales capabilities within the business line, developing frameworks and training programs to empower pre-sales teams.
    • Drive continuous improvement and innovation within solution development process to accelerate time-to-market, enhance solution maturity, and ensure scalability.

    Business Operations Leadership

    • Develop and design Service Level Agreements (SLAs) to ensure contractual agreements are met for clients and all parties involved.
    • Engage and lead partnerships between BAU functions and outside partners to develop products and initiatives based on synergies that may exist.
    • Establish and implement integrated project management model by understanding all aspects of project management.

    Financial Management/Budget and Cost Control

    • Enhance ROI by leveraging and developing future-proof strategies to offer cutting-edge solutions to customers.
    • Manage budget by taking full responsibility for overall Profit and Loss (P&L) of assigned solution/s and strive to deliver comprehensive financial forecast.
    • Monitor crucial financial metrics and KPIs to monitor performance, identify areas for enhancement, control costs, and boost revenue.

    Governance, Risk and Reporting

    • Develop and supervise implementation of functional policies, standard operating procedures, and best practices to ensure operational efficiency and compliance with relevant laws and regulations.
    • Ensure effective implementation of company policies, processes, and procedures, and put effective methods and standards in place.

    Continuous Improvement

    • Conduct research to stay updated on new innovations and consistently identify and disseminate leading practices, concepts, and benchmarks to internal teams.
    • Assume pivotal role in developing thought leadership concerning area-specific trends and industry best practices within the Solution business lines.

    People Leadership/Management

    • Set integrated goals and objectives for the team to achieve a future-focused, future-fit high-performing organization.
    • Provide technical, procedural, and policy guidance to staff, colleagues, partners, and vendors.

    Qualifications and Experience

    • 3-year degree equivalent or 4-year tertiary qualification in Technology Systems (Telecommunication Management/Information Technology) or related field.
    • MBA/Masters advantageous.
    • Minimum 10+ years' experience including sales & commercial, senior management experience in a commercial/telecommunications environment, worked across diverse cultures and geographies, and proven track record of successfully launching and managing innovative solutions.

    Salary Range:

    R1,200,000 - R1,800,000 per annum


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