Service Manager - Cape Town, South Africa - Schindler Lifts
Schindler Lifts
Cape Town, South Africa
Verified Company
1 week ago
Description
To manage a business unit effectively, efficiently and diligently to achieve and realise pre-set targets and goals to enhance the company's' profitability and Sustainable Growth.
Key responsibilities include:
Employee Management:
- Creating a positive culture.
- Promoting motivation, morale and the appropriate climate.
- Managing for performance and performance improvement.
- Developing people.
Customer Service Management:
- Service delivery and recovery
- Competition awareness
- Competitive market information
Business Management:
- Protecting the revenue of the cost centre thereby ensuring profitability
- Optimise productivity
- Ensuring quality of maintenance of installations
- Plan and manage physical and financial aspects of regional stock material
- Interact and afford opportunities of Modernizations and New Business
- Improve Fulfillment Repair Sales
- Strategize to improve Repair Sales Budget
From time-to-time the Existing Installations Manager may be required to carry out tasks other than those specified in this job description.
Providing these tasks fall within the scope and jurisdiction of this position, these tasks shall also be carried out diligently.
What you need:
For the Service Manager position, Schindler seeks people with:
Expertise
- Minimum of 5 years' Service Manager
- Minimum of 2 years in Project Management
- A tertiary qualification in Engineering field and Project Management advantageous
- Pays attention to detail
- Dedicated and hardworking
- Results orientated
- Focus on continuous development
- Can perform root cause analysisc and problem solving
- Work independently
- Matric with results
- Engineering qualification
