Junior Operations Manager - Johannesburg, South Africa - TalentWorx Consulting

TalentWorx Consulting
TalentWorx Consulting
Verified Company
Johannesburg, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description

The Junior Operations Manager is responsible for the day to day operational management of allocated assets (which will vary from time to time) and public open spaces (part of the Property Owners Association) to ensure world class assets in a world class city, client satisfaction and a safe environment within an approved budget.

This includes the coordination and oversight of contractors, external stakeholders and the operations team which this role supervises, ensuring optimal efficiencies and compliance all applicable local and national byways including Health and Safety regulations.

In addition the role is concerned with the identification and implementation of ongoing efficiencies and new technologies in an innovative manner.


  • Minimum Requirements:
  • Diploma/Degree (Construction Management related)
  • Diploma/degree with Financial modules will be advantageous.
  • Professional membership/Chartership in the facility/construction management industry would be beneficial
  • Minimum of 5 years in a Facilities/Operations Management role, including management of public open spaces (part of the Property Owners Association).
  • Experience with the implementation of all regulations applicable to the industry and in particular implementation and management of Health and Safety regulations.
  • Proven high level stakeholder management experience (tenants and local authorities).
  • Proven staff management including mentoring, succession planning and all related aspects of HC.
  • Proven tenant management skills and experience within the asset and property management environments.
  • Preparation of annual and five year budgets (zero based) including capital expenditure and planned and preventative maintenance. The process includes detailed building inspections, obtaining quotations from suppliers and contractors in respect of buildings and open space. Thereafter the operations manager analyses the reports, prepares the findings and submits detailed reports/budgets.
  • Presents budgets to the line manager and relevant management team for review and input into life cycle planning and preventative maintenance.
  • Manages the up keeping and maintenance of assets and open spaces within the approved budget for area of responsibility and agreed authorisation levels. This includes detailed input into the monthly rolling forecast process and valuation budgets.
  • Prepares and presents technical budget to Management for input and review. Manages monthly budget control and variance reporting in respect of the expense budget.
  • Implements planned, preventative and emergency maintenance actions to ensure a top class building and open spaces including and tenant and user satisfaction in collaboration with Property Management team.
  • Manages all activities of contractors, suppliers and handymen to ensure client needs met and issues are resolved timeously and in line with the terms and conditions of the lease/s and the land use agreement.
  • Ensures all statutory compliance by tenants, handymen and contractors.
  • Investigates and implements the innovative use of technology to achieve energy saving and overall efficiencies.
  • Maintain all mechanical, electrical, structural and civil aspects of each asset within the official investment strategy of each asset.
  • Management and monitoring of utilities such as water, electricity and gas to prevent loss of income and to correct.
  • Establish and foster collaborative relationships with all relevant local authorities and any other state government agencies to facilitate information sharing, provide input and advice and undertake follow up actions to achieve objectives.
  • Deals with client complaints and requests as and when required and in collaboration with the Property Manager and/or other members of the team.
  • Provides support to Property Management team by ensuring that client requirements are resolved timeously.
  • Maintain good relationships with all stakeholders both internal (property management) and external (clients, local authorities, contractors, suppliers and members of the public)
  • Provides monthly detailed operational reports timeously and in the format required by the Portfolio Manager.
  • Attends the monthly property management meeting for all assets and open spaces under management and provides verbal feedback on all current issues including all risk items and RFC/cashflow feedback.
  • Performs regular building and common area inspections and compiles report for analysis and decision making purposes.
  • Maintains records of all applicable regulatory, including OHS required documentation (checklists).
  • Keeps and updates records of information required for the creation of asset registers.
  • Monitors outstanding purchase orders to ensure turnaround inline with specified policy timeframes. Adheres to all internal policies and processes.
  • Ensures compliance with regards to Occupational Health and Safety requirements for all staff and contra

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