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  • Reservations Consultant - Cape Town - Proactive Recruitment

    Proactive Recruitment
    Proactive Recruitment Cape Town

    1 month ago

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    Description
    Reservations Coordinator Job Description
    Objective: To provide effective and courteous service in receiving and processing reservation bookings, inquiries, and requests.
    Main Responsibilities: Administration - Maintain the integrity of the Proactive Reservations process, ensure prompt responses to emails and messages, accurately input reservations into the PMS system, and be knowledgeable about property rates. Sales & Revenue - Ensure accurate commission invoices, prepare revenue reports, and identify potential risk factors impacting revenue. Rates - Be conversant with all rates and offers for each property, correctly load rates onto the PMS system, and distribute STO rates to agents. Miscellaneous - Create a positive relationship with colleagues, maintain a professional attitude in dealings with clients, and comply with vaccination requirements.

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