Property Manager - Johannesburg, South Africa - Tower Group

Thabo Mthembu

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Thabo Mthembu

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Description

It is a requirement of this position that the Property Manager should attend to all aspects of administrative, financial and operational activities arising in respect of the properties under management.

This includes liaising with tenants, service providers, contractors and property owners, the preparation of lease offers & lease agreements, capturing of property, tenant & lease details on the Company's property management system ('MDA'), debtor and creditor accounts administration (including local authority accounts management), utilities management, the updating of data on MDA, property inspections, service provider selection, procurement & contracting and reactive & proactive property maintenance management.

Queries and Reconciliations

  • Responding to matters raised by property owners, tenants and service providers within one day of receipt.
  • Responding to all queries in respect of rental and other charges (utilities, rates, interest, legal fees, recoveries, etc.) and maintenance within one day of receipt.
  • Ensuring responses and actions are aligned with company processes as well as terms of each individual tenant lease.
  • Investigating any issues raised by tenants and ensuring the best route of action is taken to resolve the issue.
  • Attending to all reconciliations in respect of rental and other charges within one day of receipt.
  • Filing of all correspondence in respect of the above.
Vacancies

  • Receiving calls from 'to let' boards from potential tenants.
  • Contacting brokers in your area to ensure your vacancies are given attention.
  • Showing potential tenants space to let and following up with potential tenant leads.
  • Updating the vacancy schedule (to go to brokers) on a monthly basis as per company process.
  • Updating vacancy listings on online platforms.
  • Ensuring vacant spaces are appropriately white-boxed and meet the company's standards.
  • Helping to create leasing brochures.
Lease administration

  • Preparation of all offers to lease, including forwarding to tenant and ensuring that all signed documentation is returned timeously and correctly.
  • Obtaining approval under POPI requirements for and checking of tenant credit ratings with TPN, and obtaining Head of Property Management's and Directors approval of tenant's credit worthiness.
  • Preparation of all lease agreements, addendums, cession documents, etc.
  • Signing off of all lease details in MDA including all tenant details, and checking & confirming of it against the lease agreement.
  • Forwarding of lease documentation to tenants and ensuring that all signed documentation is returned timeously.

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