Client Services Analyst - Botshabelo, South Africa - beBee Professionals

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    Customer Support Representatives Freelance Customer Service / Support
    BeBee Professionals is looking for a Client Services Analyst to join our team in Botshabelo.

    The successful candidate will be responsible for providing technical support to our clients, ensuring that all customer inquiries are handled in a timely and professional manner.

    The ideal candidate should have a Bachelor's degree in Computer Science or a related field, as well as experience in customer service and technical support.

    The candidate should also have excellent communication and problem-solving skills, and be able to work independently and as part of a team.

    The Client Services Analyst will be responsible for:

    • Responding to customer inquiries in a timely and professional manner
    • Troubleshooting technical issues and providing solutions
    • Documenting customer interactions and providing feedback to management
    • Assisting with the development and implementation of customer service policies
    • Maintaining customer records and databases
    • Identifying and resolving customer service issues
    If you are interested in this position and meet the requirements, please apply on beBee. We look forward to hearing from you