Night Shift Customer Service Specialist- A03 - Cape Town, South Africa - Teleperformance South Africa

Teleperformance South Africa

Verified Company

Cape Town, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Are you ready for your next challenge?

Are you looking for an exciting new opportunity?

If so, read on

With a team of over 410,000+ interaction experts serving a 140 countries speaking over 300 Languages and dialects, Teleperformance are the worldwide leader in delivering an outstanding customer experience.

We are currently going through an incredibly exciting time and as we continue to grow our business as the Top BPO Operator in South Africa.

we have an excellent opportunity for enthusiastic, passionate and driven Inbound Customer Sales and Service Advisors to join our team.

Teleperformance offers a fun, people centric working environment where we will fully support you and your career progression. You will receive a competitive basic salary with excellent benefits, detailed below.

The Benefits:

Salary of UP to R8500 (depending on experience)
Achievable performance related bonus opportunities
A fabulous, newly refurbished, modern working environment
Primary Healthcare (after 6 Months)
Provident Fund with equal Employers contribution (after 6 Months)
Employee Assistance Programme
Free door to door transport for evening shifts after 7.00 pm
Additional Transport Allowance paid midmonth
Indepth product and US 'cultural based' training
Genuine career development opportunities
Experience delivering service / sales to the international market
A minimum of 6 12 months US sales/service experience (essential)
An excellent command of the English language (grammar, pronunciation, pace and voice clarity)
Exceptional communication skills
Driven with a passion to succeed in a fast paced environment
Confident and engaging individual with the ability to build exceptional rapport with customers
Ability to deliver an outstanding customer experience, profile customers and match products to individual needs
Computer literate with the ability to 'type and talk'
Target driven and selfmotivated in order to meet and exceed both team and individual project targets
Please note: In order to be considered for this role you must be able to provide 2 valid reference and pass a Criminal and Credit record check._